Help for makers
Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.
Developers
Ship with our API or MCP—what's available?
Connect via REST API or MCP server. Search launches, read listings, manage your own products with an AI assistant.
Badges and links
How badges and links work on your listing
Get your free listing live with a badge, choose the design, and find out when your link becomes dofollow.
Community
How do I get my product on the billboard?
Join the billboard leaderboard by contributing US dollars. It's a separate paid ranking that doesn't affect community votes.
How do the leaderboards work?
Community rankings, paid placements, domain ratings and how Launch of the Week winners are chosen.
How do votes work on Best Digital Launch?
Sign in, confirm your email, and upvote launches. One vote per product per person—and votes can't be bought.
How do reviews, comments and influence work?
Write reviews, comment on launches, follow makers, and earn influence by participating in the Best Digital Launch community.
Your account
How do I claim my product listing?
Take ownership of your listing and unlock the Verified badge by proving domain control.
How do I update my listing after launch?
Edit any field in your listing live from your account—changes save instantly with no review queue.
Stop emails, change your sign-in email or close your account
Stop notice emails, change your sign-in email, download your data and close your account yourself.
Set up your notification mix on Best Digital Launch
Pick your channels (email, Telegram, Slack), frequency (instant to weekly), and quiet hours. Some notices always ship.
Why your free listing might be waiting
Free listings stay in queue until your founder profile is done. Paid launches go live straight away, regardless.
What's in your Best Digital Launch account?
Tour your account pages: listings, stats, billing, profile, settings and more.
Upload and manage your logo and screenshot
Change your logo and homepage screenshot in your listing editor. Updates show across all your product listings.
How do I update listings on other launch sites at once?
Change core details once and they update everywhere. Taglines, descriptions and features get reworded for each site automatically.
Pricing and payments
Multi-site bundle or done-for-you listing?
Ship your product to other launch sites with a bundle, or have us write and list you on high-value sites.
Ship an editorial founder feature: what it is and how it works
Pay for an article about you as founder, reviewed and edited by one of our editors, featured on the founders page and in the newsletter.
What does a Featured launch do?
A Featured launch is a paid $19 placement in the Featured spot on the homepage for 7 days. It's always labelled and doesn't affect votes or rankings.
What is the refund policy?
How refunds work on Best Digital Launch, what happens when a listing is taken down, and your statutory rights.
What do products cost on Best Digital Launch?
Every pricing option, what's included, and how we handle VAT on your invoice.
How VAT and invoices work on Best Digital Launch
VAT applies depending on where you are. Enter your VAT number at checkout, and find all invoices in your account.
How does the Product review work?
The Product review is a paid, honest write-up of your product with its own page. It never affects your ranking.
Where do I add promo codes and use gifts?
Enter codes in the cart, apply gifts to your listing, and see why discounts don't stack.
How do I sponsor a product on Best Digital Launch?
Book a homepage, category or newsletter sponsorship slot. Your run queues if the slot's occupied, and you'll see impressions and clicks after launch.
Launching
Ship your product in multiple categories
Add up to 3 extra categories to your listing for $5 and chart across more discovery angles.
Free listing or paid launch: which is right for you?
Compare free and paid options on Best Digital Launch to pick the path that fits your timeline and goals.
How to relaunch your product and keep the votes
Relaunch your listing in a later week and bring all your votes with you.
How do launch weeks work and can I move mine?
Launches run week by week. Pick your week when you pay, or queue free. Move your launch to a different week from your account.
What profile sections does a free listing show as locked?
Free listings lock four profile sections. They unlock when you upgrade to a paid launch.
How do I upgrade my free listing to paid?
Pay $5 to unlock full launch features, keep your votes and reviews, and pick your live week.
Using the site
How the domain age checker works
The free domain age checker shows registration data from public registries. Learn what you see, where it comes from and what it means.
Getting help
How do I get help on Best Digital Launch?
Use the help button to chat with our AI, search articles, or email our team at launch@zinndigital.com.
Getting started
Ship your product in 5 steps
Submit your site, complete your profile, pick a plan, checkout, and chart your launch week.
How do I find launches on Best Digital Launch?
Browse by week, category, founder, location, search or compare products. Track company status changes and catch updates via blog, newsletter or email.
General
Founder stories on Best Digital Launch
Each product you founded can have its own story, told in your words.
How do I show my company's revenue?
Self-reported revenue on Best Digital Launch: what you enter, what visitors see, and the separate tables on the leaderboard.
Which video links can I use?
Add, change or remove your listing's video, and which hosts we accept.
Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.