Where do I add promo codes and use gifts?
Enter codes in the cart, apply gifts to your listing, and see why discounts don't stack.
Updated
Add your promo code in the cart
Have a code? Head to /cart and find 'Have a code?' at the bottom. Paste it in, hit 'Apply code', and you'll see your discount straight away—both in the cart and at checkout.
Remove it anytime before you pay. Just know:
- A code cuts a percentage or fixed amount off the price before VAT. VAT then recalculates on your new total.
- Some codes only work on certain products, or they have a limit on how many times they can be used or when they expire. Your cart will tell you if yours doesn't apply.
- Billboard contributions can't be discounted—they're ranked by actual spend, so the full amount always counts.
- Codes don't stack. If an item already has a gift or offer attached, it won't get another discount.
Claim and use your gifts and offers
When our team sends you something free or discounted, check your email for a link. You'll also find it at /account/gifts once you sign in.
For a free gift: pick the listing you want to use it on with 'Use it on', and it's added instantly. Works exactly like you bought it.
For a reduced-price offer: it goes through normal checkout at the price we set, plus VAT where needed.
Some gifts expire—check the date next to it. Don't have a listing yet? Add your product at /submit first, then come back to claim.
Questions people ask
- Can I use a code and a gift at the same time?
- No. If an item already has a gift or offer, it won't take a promo code on top. One discount per product.
- What happens to VAT when I apply a code?
- The discount comes off first, then VAT is calculated on the lower price you end up paying.
- Where do I find a gift that was sent to me?
- Check your email for the link, or sign in and go to /account/gifts to see all your available gifts and offers.