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Guava

Voice agent API for regulated industries

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A voice agent API built for compliance-critical calls in healthcare, insurance, banking and government, deployable in 14 days.

About Guava

Screenshot of the Guava homepage
The Guava homepage

Guava is a proprietary voice agent API designed for regulated industries where call accuracy and compliance are non-negotiable. It provides a single integrated runtime that plugs into existing systems like CRMs, EHRs and workflow engines, allowing developers to build production voice agents in code rather than prompts.

The platform supports rapid deployment, going from kickoff to first live call in 14 days, with developers able to get a working agent running in about 10 minutes. It powers voice agents for healthcare intake, insurance claims, banking KYC, collections, member services and legal intake across 100+ regulated deployments.

Guava includes enterprise-grade security certifications at no extra cost: SOC 2 Type II, HITRUST i1, and PCI DSS Level 1, with BAA available for healthcare. The platform maintains a 99.9% uptime SLA proven across 10 billion live agent minutes since 2013, with a wideband voice codec and integrated ASR, language and TTS components.

  • api
  • voice ai
  • telephony
  • voice agent
  • healthcare
  • regulated
  • compliance

Features worth knowing

  • Code-based agent logic (Python and TypeScript SDKs)
  • Integrated ASR, language and TTS in one runtime
  • Wideband voice codec (16 kHz)
  • Turn-taking and interruption handling
  • Real-time tuning and debugging tools
  • Quick deployment via CLI
  • Email support and SLA on Scale plan
  • Multi-language support for BPO
  • Escalation to human with full context

Pricing

Pricing model: Freemium

Starter: Free (500 minutes per year, $0.15 per minute overage). Build: $149 per month (1,500 minutes per year, $0.14 per minute overage). Scale: $499 per month (7,000 minutes per year, $0.13 per minute overage). Enterprise: Custom pricing with volume-based rates and no overages.

See Guava's full pricing (new browser tab)

Guava metrics

Scan results for goguava.ai from Ahrefs (Domain Rating) and Majestic (links); arrows mark the change since the last scan.
MetricValue
Domain Rating39 no change since last check
Trust Flow8 no change since last check
Citation Flow37 no change since last check
Referring domains195 no change since last check
External backlinks810 no change since last check

Ahrefs Domain Rating scanned 26 Oct 2026, updated 26 Oct 2026. Main topic: Computers/Hardware (8). Majestic scanned 26 Oct 2026, updated 26 Oct 2026. Link stats via Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.

Guava domain facts

Reveal the domain facts
From the registry's public RDAP record, checked 26 Oct 2026, 15:50 UTC.
Domain age9 months
Registered
Expires
RegistrarSquarespace Domains LLC
DNSSECNot signed

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FAQ

What is Guava?
Guava is one proprietary voice stack, shipped as an API and built for calls that have to be right, where compliance and call resolution aren't optional. It powers production voice agents for healthcare, BPO, insurance, banking, government, and AI companies, going from kickoff to first live call in 14 days.
How is Guava different from other voice AI platforms?
Guava is a single integrated runtime using code rather than prompts that plugs into your CRM, EHR, and workflow engine. Most voice AI stitches together third-party APIs and compresses business logic into a long prompt, while Guava provides one platform, one log, one accountable team owning every second of the call.
What certifications does Guava hold?
Guava is SOC 2 Type II certified, HITRUST i1 certified, and PCI DSS Level 1 compliant, with a BAA available for healthcare deployments. These certifications are included on every plan at no extra cost.
How fast can Guava go live?
14 days from kickoff to first live call. Developers can get a working agent running in about 10 minutes via the CLI and SDK.
What is Guava's uptime and reliability?
Guava maintains a 99.9% uptime SLA proven across 100+ regulated deployments and 10B+ live agent minutes since 2013. Hearing, turn-taking and speech run in one runtime owned by Guava, so nothing hands off to another vendor in the middle of a turn.

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