MOON Chat
AI chatbot for online stores that recommends products from your catalog and answers customer questions
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- Since
- 2019
MOON Chat is an AI chatbot that connects to your store's catalog, recommends products in stock, answers order questions, and captures leads on your website and
About MOON Chat
MOON Chat is an AI chatbot built for e-commerce stores that syncs with your product catalog and answers customer questions in real time. It recommends products with photos and prices, checks live stock availability, helps customers track orders, and captures contact details from interested buyers. The chatbot works on your website, WhatsApp, Messenger, Instagram and Telegram, understanding both typed and voice messages. Setup takes about one business day, and there are no fees taken from sales—only a fixed monthly subscription based on conversation volume.
- ai chatbot
- voice messages
- lead generation
- ecommerce
- whatsapp integration
- product recommendations
- order tracking
Features worth knowing
- Syncs with store catalog through API or product feed
- Recommends in-stock products with photos and prices
- Live stock checking on product pages
- Order status tracking for customers
- Voice message understanding and replies
- Multi-channel support: website, WhatsApp, Messenger, Instagram, Telegram
- Lead capture with contact details
- Dashboard showing orders from chat and their value
- Tested on catalogs up to 10,000 products
Pricing
Pricing model: Freemium
Free trial: 30 days with 300 conversations and setup included. Paid plans for online stores: Start €39/month (500 conversations, 1,000 products), Plus €79/month (2,000 conversations, 5,000 products), Pro €149/month (10,000 conversations, unlimited products). All prices in euros with 10% discount for
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MOON Chat metrics
| Metric | Value |
|---|---|
| Domain Rating | 42 no change since last check |
| Trust Flow | 2 no change since last check |
| Citation Flow | 26 no change since last check |
| Referring domains | 10 no change since last check |
| External backlinks | 990 no change since last check |
Ahrefs Domain Rating scanned 13 Nov 2026, updated 13 Nov 2026. Main topic: Computers/Software/Operating Systems (2). Majestic scanned 13 Nov 2026, updated 13 Nov 2026. Link stats via Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.
MOON Chat domain facts
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FAQ
- How long does setup take?
- Usually one business day. The team connects your catalog, trains the chatbot on your store, and provides a snippet to paste into your store theme. Setup complexity depends on whether your store has any unusual requirements.
- Can the chatbot make up prices or reviews?
- No. Prices are copied exactly from your catalog digit for digit. While the chatbot speaks about products with confidence, it does not invent figures like star ratings, reviews or best-seller claims. If information is missing, it says so.
- Can customers send voice messages?
- Yes. Customers can tap the microphone and speak their message. MOON Chat understands and replies in text, and the reply can also be read aloud. Plus and Pro plans include 500 voice messages per month. Additional voice messages cost 50% more than extra conversations.
- How does MOON Chat know which products are in stock?
- The catalog is synced through your platform's API or product feed. Before showing a product to a customer, MOON Chat checks stock on that product's page to ensure it's available. If you don't carry what someone asks for, they won't get something else presented as their request.
- How does MOON Chat know what I have in stock?
- From your catalog, synced through your platform's API or your product feed. Unavailable products aren't recommended, and before it shows a product, MOON Chat also checks stock on that product's page. If a customer asks for something you don't carry, they won't get something else presented as what they asked for.
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MOON Chat has a free listing. The owner can unlock the full profile with a paid launch for $5:
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Makers
- Felix DumitruFounder
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