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MOON Chat vs Custard AI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

MOON Chat compared with Custard AI
DetailMOON Chat logo MOON ChatCustard AI logo Custard AI
What it doesAI chatbot for online stores that recommends products from your catalog and answers customer questions AI staff that handle conversations across your website, app and phone
StageEstablished Not given
Founded2019 Not given
Based inRO Not given
Pricing modelFreemium Paid
PricingFree trial: 30 days with 300 conversations and setup included. Paid plans for online stores: Start €39/month (500 conversations, 1,000 products), Plus €79/month (2,000 conversations, 5,000 products), Pro €149/month (10,000 conversations, unlimited products). All prices in euros with 10% discount for Pay-as-you-go credits: phone 1.9 credits ($0.19) per minute, phone number $3.85 per month. No subscription required.
Key features
  • Syncs with store catalog through API or product feed
  • Recommends in-stock products with photos and prices
  • Live stock checking on product pages
  • Order status tracking for customers
  • Voice message understanding and replies
  • Multi-channel support: website, WhatsApp, Messenger, Instagram, Telegram
  • Lead capture with contact details
  • Dashboard showing orders from chat and their value
  • Tested on catalogs up to 10,000 products
  • Website chat widget embed
  • Phone and voice calls
  • WhatsApp integration
  • Video conversations
  • Email support
  • iOS and Android apps
  • Live system lookups and data changes
  • Signed webhooks and results
  • Sessions API for custom UI
What makes it different
  • Doesn't invent prices or reviews; copies prices exactly from your catalog
  • One-day setup from catalog connection to first reply
  • No cut of sales; fixed monthly subscription only
  • Understands and replies to voice messages naturally
  • Single AI brain across all communication channels
  • Systems stay in control of data
  • Pay per conversation, no subscription
  • API key security on server only
Community votes00
DR (Domain Rating by Ahrefs)42 no change since last check18 no change since last check
Trust Flow (Majestic)20
Citation Flow (Majestic)2612
Referring domains (Majestic)101

5 details filled in for both companies.

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