Cevanos
AI customer service agent that answers questions, takes actions and enforces policies
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- DR
- 22 +1 (up) since last check
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An AI agent for customer service that answers questions, performs actions in business systems, and applies policies across chat, email, WhatsApp and voice.
About Cevanos
Cevanos is an AI customer service agent designed to handle customer inquiries and support tasks across multiple channels. The agent answers questions from your knowledge base, performs actions in connected systems like CRM and e-commerce platforms, and makes decisions based on policies you set. All actions work within predetermined limits and governance controls, ensuring the agent operates safely within your defined parameters. Requests that need human review, exceed configured permissions, or require judgment are handed to your team with full context. The platform supports chat, email, WhatsApp, and voice channels with integrations to helpdesks, CRM systems, and business tools. You can start with answers only and gradually enable more complex actions as you gain confidence in the system.
- omnichannel
- governed ai
- helpdesk integration
- automation
- ai agent
- policy engine
- customer service
Features worth knowing
- Multi-channel support: chat, email, WhatsApp, and voice
- Policy-based governance with deterministic rules
- Integration with helpdesk, CRM, and business systems
- AI Actions for external tools and capabilities
- Release management with version history and rollback
- Policy simulation and testing before deployment
- Decision audit trails with policy records
- Human approval queues and escalation
Pricing
Pricing model: Freemium
Free plan: $0/month with 50 resolution credits. Hobby: $39/month (monthly) or $29/month billed yearly ($348/year) with 1,000 credits. Standard: $139/month (monthly) or $104/month billed yearly ($1,248/year) with 4,500 credits. Pro: $449/month (monthly) or $337/month billed yearly ($4,044/year) with
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Cevanos metrics
| Metric | Value |
|---|---|
| Domain Rating | 22 +1 (up) since last check |
| Trust Flow | 5 no change since last check |
| Citation Flow | 19 no change since last check |
| Referring domains | 2 no change since last check |
| External backlinks | 6 no change since last check |
Ahrefs Domain Rating scanned 10 Nov 2026, updated 10 Nov 2026. Main topic: Games/Video Games/Massive Multiplayer Online (5). Majestic scanned 7 Nov 2026, updated 7 Nov 2026. Link stats via Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.
Cevanos domain facts
Reveal the domain facts
| Domain age | 2 months |
|---|---|
| Registered | |
| Expires | |
| Registrar | GoDaddy.com, LLC |
| DNSSEC | Not signed |
Cevanos launch results
| Measure | At launch, then latest |
|---|---|
| Domain Rating (Ahrefs) | 19 to 22 +3 (up) since launch 7 Nov 2026, then 10 Nov 2026 |
| Trust Flow (Majestic) | 5 first measured 7 Nov 2026 |
| Referring domains (Majestic) | 2 first measured 7 Nov 2026 |
Day 3 since launch. Next receipt: day 30, 7 Dec 2026. The figures report a change; they do not say what caused it, and many things can. No figure here is a guess.
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FAQ
- What is an AI customer service agent?
- An AI customer service agent answers customer questions and helps finish support tasks using your business knowledge and your connected tools. Cevanos adds controls on top: what information it can reach, which actions it may take, and the point at which it should bring in your team.
- What does governed mean for an AI agent?
- It means the agent works inside permissions, policies and approval limits that you set, rather than deciding for itself how far it can go. Your team controls how much authority it has and can read the record behind any decision.
- Can we start with answers only?
- Yes. You can begin with answers from your approved content and enable connected actions separately as you review your workflows and requirements.
- Does our team stay involved?
- Yes. Requests that need approval, fall outside configured permissions or require human judgment can be handed to your team with the relevant context.
- What does “governed” mean here?
- It means the agent works inside permissions, policies and approval limits that you set, rather than deciding for itself how far it can go. Your team controls how much authority it has and can read the record behind any decision. You can widen that authority over time as the agent earns it.
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