AI-powered SMS and webchat for service teams with shared inbox and automated first response
AI support agent for B2B software companies
Stage
Established
MVP
Founded
Not given
Not given
Based in
US
Not given
Pricing model
Paid
Contact for pricing
Pricing
$89/mo flat for SMS + webchat + 5 seats + Core AI Agent + shared inbox + API/webhooks. 14-day free trial with card on file, then $89/mo billed monthly. No per-message or per-seat fees.
USD 299 per month with 1,000 conversations included, then USD 0.30 for each additional conversation. No seat or API fees. Free preview for setup and testing. 30-day first-month refund guarantee.
Key features
Not given
Completes approved support tasks like billing and plan changes
Verifies customer identity before accessing accounts
Shows exact change and cost before customer confirms
Confirms success through connected systems before reporting completion
Automatically detects and re-tests answers when documentation changes
Hands off uncertain cases to human support with context
Early-access fit review confirms sources and task connections before go-live
Website widget and API integration options
Daily morning note of handled requests and team review
What makes it different
One flat $89/mo price with no per-message or per-seat fees unlike typical chat tools at ~$50/seat
SMS and webchat unified in one inbox from day one, no need to choose one channel
Start immediately with SMS trial numbers and webchat widget before porting business number or 10DLC registration
Built by VirtualPBX with 27 years of service history and BBB A+ rating
Requires source documentation and approved workflows before activation, never infers policies
Automatically monitors source changes and re-tests affected answers
Data never used to train models, with strict safeguards on material claims
Accepts up to five new teams per month with personalized review
VirtualText
Sondel