| What it does | AI support agent for B2B software companies
| AI agents for ecommerce that automate support, sales, and social conversations end to end
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| Stage | MVP
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| Founded | Not given
| 2022
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| Based in | Not given
| US
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| Pricing model | Contact for pricing
| Paid
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| Pricing | USD 299 per month with 1,000 conversations included, then USD 0.30 for each additional conversation. No seat or API fees. Free preview for setup and testing. 30-day first-month refund guarantee.
| Performance-based pricing: pay only for fully resolved tickets. Starter plan: $14,400/year for ~12,000 resolutions/year (~$1.20 per resolution). Growth plan: $40,000/year for ~48,000 resolutions/year (~$0.83 per resolution). Scale plan: $90,000/year for ~120,000 resolutions/year (~$0.75 per resoluti
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| Key features | - Completes approved support tasks like billing and plan changes
- Verifies customer identity before accessing accounts
- Shows exact change and cost before customer confirms
- Confirms success through connected systems before reporting completion
- Automatically detects and re-tests answers when documentation changes
- Hands off uncertain cases to human support with context
- Early-access fit review confirms sources and task connections before go-live
- Website widget and API integration options
- Daily morning note of handled requests and team review
| - 89% ticket automation rate
- End-to-end ticket resolution with real actions
- Support for 180+ languages
- Multi-channel support: email, chat, social, voice
- 50+ ecommerce integrations
- SOC 2 Type II compliant and GDPR/CCPA certified
- 15-20 quality control checks per reply
- Gradual rollout with quality review
- Dedicated account manager and onboarding
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| What makes it different | - Requires source documentation and approved workflows before activation, never infers policies
- Automatically monitors source changes and re-tests affected answers
- Data never used to train models, with strict safeguards on material claims
- Accepts up to five new teams per month with personalized review
| - Charges only for fully resolved tickets, not conversations or escalations
- Works inside your existing helpdesk without migration
- Takes real backend actions on orders and subscriptions
- Built specifically for ecommerce with 70-89% automation rates
- No implementation fee and free 30-day trial
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | Not checked yet ● no change since last check | 59 ● no change since last check |
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| Trust Flow (Majestic) | 0 | 12 |
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| Citation Flow (Majestic) | 0 | 39 |
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| Referring domains (Majestic) | 0 | 898 |
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Sondel
Yuma AI