| What it does | AI support agent for B2B software companies
| AI customer service assistant that answers your customers automatically across email, chat, WhatsApp and social messages in one shared inbox
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| Stage | MVP
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| Founded | Not given
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| Based in | Not given
| AT
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| Pricing model | Contact for pricing
| Freemium
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| Pricing | USD 299 per month with 1,000 conversations included, then USD 0.30 for each additional conversation. No seat or API fees. Free preview for setup and testing. 30-day first-month refund guarantee.
| Basic: $39/month (3 channels, 5 team members); Startup: $79/month (8 channels, 15 team members); Business: $199/month (20 channels, 25 team members). All plans include unlimited conversations and contacts, and start with a 14-day free trial.
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| Key features | - Completes approved support tasks like billing and plan changes
- Verifies customer identity before accessing accounts
- Shows exact change and cost before customer confirms
- Confirms success through connected systems before reporting completion
- Automatically detects and re-tests answers when documentation changes
- Hands off uncertain cases to human support with context
- Early-access fit review confirms sources and task connections before go-live
- Website widget and API integration options
- Daily morning note of handled requests and team review
| - Centralized inbox for email, WhatsApp, chat, LinkedIn, Facebook Messenger, Instagram, and app store reviews
- Automatic reply drafting with human review option
- Automatic translation to and from customer language
- Knowledge base import from Notion, GitBook, ClickUp, GitHub, helpdesk or website
- Automatic request categorization and prioritization
- Request priority management and assignment
- Reporting dashboard with support metrics
- Website chat widget integration
- API access for custom integrations
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| What makes it different | - Requires source documentation and approved workflows before activation, never infers policies
- Automatically monitors source changes and re-tests affected answers
- Data never used to train models, with strict safeguards on material claims
- Accepts up to five new teams per month with personalized review
| - GDPR-compliant data processing with servers in secure European data centers
- Built by the team behind timesheet.io with experience running their own support operations
- Supports almost any language with automatic translation
- 14-day free trial on all plans with no credit card required
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | Not checked yet ● no change since last check | 4 ● no change since last check |
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| Trust Flow (Majestic) | 0 | 0 |
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| Citation Flow (Majestic) | 0 | 15 |
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| Referring domains (Majestic) | 0 | 6 |
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Sondel
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