| What it does | AI support agent for B2B software companies
| AI customer service agent that answers questions, takes actions and enforces policies
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| Stage | MVP
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| Founded | Not given
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| Based in | Not given
| US
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| Pricing model | Contact for pricing
| Freemium
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| Pricing | USD 299 per month with 1,000 conversations included, then USD 0.30 for each additional conversation. No seat or API fees. Free preview for setup and testing. 30-day first-month refund guarantee.
| Free plan: $0/month with 50 resolution credits. Hobby: $39/month (monthly) or $29/month billed yearly ($348/year) with 1,000 credits. Standard: $139/month (monthly) or $104/month billed yearly ($1,248/year) with 4,500 credits. Pro: $449/month (monthly) or $337/month billed yearly ($4,044/year) with
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| Key features | - Completes approved support tasks like billing and plan changes
- Verifies customer identity before accessing accounts
- Shows exact change and cost before customer confirms
- Confirms success through connected systems before reporting completion
- Automatically detects and re-tests answers when documentation changes
- Hands off uncertain cases to human support with context
- Early-access fit review confirms sources and task connections before go-live
- Website widget and API integration options
- Daily morning note of handled requests and team review
| - Multi-channel support: chat, email, WhatsApp, and voice
- Policy-based governance with deterministic rules
- Integration with helpdesk, CRM, and business systems
- AI Actions for external tools and capabilities
- Release management with version history and rollback
- Policy simulation and testing before deployment
- Decision audit trails with policy records
- Human approval queues and escalation
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| What makes it different | - Requires source documentation and approved workflows before activation, never infers policies
- Automatically monitors source changes and re-tests affected answers
- Data never used to train models, with strict safeguards on material claims
- Accepts up to five new teams per month with personalized review
| - Governance and policy controls built into every paid plan, not just enterprise
- Transparent decision-making with audit trails and policy versions
- Start with answers only, add actions gradually
- 90%+ customer query resolution rate in the chat without escalation
- No AI in the policy decision loop; deterministic rules engine only
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | Not checked yet ● no change since last check | 22 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 0 | 5 |
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| Citation Flow (Majestic) | 0 | 19 |
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| Referring domains (Majestic) | 0 | 2 |
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Sondel
Cevanos