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Rezup vs Cevanos

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Rezup compared with Cevanos
DetailRezup logo RezupCevanos logo Cevanos
What it doesVoice feedback collection and analysis for understanding why customers leave AI customer service agent that answers questions, takes actions and enforces policies
StageNot given Not given
FoundedNot given Not given
Based inPL US
Pricing modelFreemium Freemium
PricingFree: up to $5k MRR with Stripe or 25 responses total, no credit card required. Starter: $29/month ($23/month annual) for up to $10k MRR or 200 responses/month. Growth: $99/month ($79/month annual) for up to $50k MRR or 1,000 responses/month. Business: $299/month ($239/month annual) for up to $250k Free plan: $0/month with 50 resolution credits. Hobby: $39/month (monthly) or $29/month billed yearly ($348/year) with 1,000 credits. Standard: $139/month (monthly) or $104/month billed yearly ($1,248/year) with 4,500 credits. Pro: $449/month (monthly) or $337/month billed yearly ($4,044/year) with
Key features
  • Voice and text feedback collection in 120+ languages
  • Automatic transcription and translation of responses
  • Stripe integration for tracking cancellations and downgrades
  • AI analysis grouped by revenue impact
  • Email replies to customers
  • CSV and Excel export of responses
  • Multiple collectors with separate questions and branding
  • Multi-channel support: chat, email, WhatsApp, and voice
  • Policy-based governance with deterministic rules
  • Integration with helpdesk, CRM, and business systems
  • AI Actions for external tools and capabilities
  • Release management with version history and rollback
  • Policy simulation and testing before deployment
  • Decision audit trails with policy records
  • Human approval queues and escalation
What makes it different
  • Customers will speak in detail about their experience when they won't type
  • Works globally with automatic translation into 60+ languages
  • No app or account required for customers
  • Recordings processed and stored in Germany, never used for AI training
  • Governance and policy controls built into every paid plan, not just enterprise
  • Transparent decision-making with audit trails and policy versions
  • Start with answers only, add actions gradually
  • 90%+ customer query resolution rate in the chat without escalation
  • No AI in the policy decision loop; deterministic rules engine only
Community votes00
DR (Domain Rating by Ahrefs)6 no change since last check22 +1 (up) since last check
Trust Flow (Majestic)25
Citation Flow (Majestic)2319
Referring domains (Majestic)162

6 details filled in for both companies.

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