One-time setup: €25k–35k for 3–5 connected systems (simpler stacks from €12k, complex multi-market operations €40k+). Monthly fee: €4.5k–6k capped (narrow scopes from €2.5k, large multi-market operations up to €10k). No per-ticket billing. Milestone-paid setup phase. Pricing tiers based on business
USD 299 per month with 1,000 conversations included, then USD 0.30 for each additional conversation. No seat or API fees. Free preview for setup and testing. 30-day first-month refund guarantee.
Key features
Multi-language support in 6+ languages
Morning briefing reports with real data
Automatic anomaly detection and freezing of risky actions
Order status verification before answering
24/7 availability including nights and weekends
Escalation to human team with full context
Monthly value ledger in euros showing financial impact
Multi-channel support including email, chat, WhatsApp, Messenger, Facebook
Tested on real customer questions before going live
Completes approved support tasks like billing and plan changes
Verifies customer identity before accessing accounts
Shows exact change and cost before customer confirms
Confirms success through connected systems before reporting completion
Automatically detects and re-tests answers when documentation changes
Hands off uncertain cases to human support with context
Early-access fit review confirms sources and task connections before go-live
Website widget and API integration options
Daily morning note of handled requests and team review
What makes it different
Digital twin of entire operation instead of simple chatbot copying one agent
Capped monthly pricing never tied to ticket volume growth
Team runs the twin with you in your timezone with native language expertise
Built-in quality control with supervisor verification on every answer
Proven framework with PhD-led AI agents in production since 2023
Requires source documentation and approved workflows before activation, never infers policies
Automatically monitors source changes and re-tests affected answers
Data never used to train models, with strict safeguards on material claims
Accepts up to five new teams per month with personalized review
PandaChat
Sondel