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Onlay vs Ace Waves

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Onlay compared with Ace Waves
DetailOnlay logo OnlayAce Waves logo Ace Waves
What it doesPublish documents for feedback, pull edits and comments back into your agent AI agent platform to automate and monetize customer service
StageNot given Not given
FoundedNot given Not given
Based inGB LT
Pricing modelNot given Not given
PricingFree plan: $0, up to five active documents, documents up to 4 MB, 1 GB storage, last ten versions restorable, invite up to ten people per document. Pro plan: $10 USD per month (billed as $120 per year) or $12 USD per month (billed monthly), unlimited active documents, documents up to 16 MB, 50 GB st Not given
Key features
  • Publish HTML or Markdown files with shareable links
  • Readers can leave comments and edit text with author permission
  • Pull edits and comments back as structured data
  • MCP server for agents without file or command access
  • Custom share links with passwords and expiry dates on Pro
  • Version history with restore capability
  • Publish entire folders as sites on Pro plan
  • Connect to external APIs and embed sites on Pro
  • Multi-step case resolution including refunds, subscription changes, order disputes
  • Native integrations with helpdesk, CRM, order management, billing, and payment tools
  • Automated escalation to humans for unclear or sensitive cases
  • Revenue optimization through churn prevention and upselling
  • Context-aware natural conversation across channels
  • Support across full customer journey from pre-purchase to retention
  • Voice, chat, email, and social channels in 90+ languages
  • Complete decision transparency and traceability logging
  • Agent Graph visual system with real-time coordination
  • Forward-Deployed delivery with embedded engineers
What makes it different
  • Documents stay active at stable links across multiple published versions
  • Works natively with AI coding agents without requiring manual context management
  • CLI does not require Node, Python or other runtime dependencies
  • Screenshots in comments are listed by ID and only fetched on request
  • Resolves up to 87% of support cases and cuts costs up to 60%
  • Live in weeks, not quarters with no engineering team required
  • Pre-trained agents arrive with industry knowledge
  • Full visibility with no black box decisions
  • Agents reason within guardrails instead of following rigid scripts
Community votes00
DR (Domain Rating by Ahrefs)Not checked yet no change since last check19 no change since last check
Trust Flow (Majestic)06
Citation Flow (Majestic)029
Referring domains (Majestic)055

4 details filled in for both companies.

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