KeptRing vs FirstReply

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

KeptRing compared with FirstReply
Detail	KeptRing	FirstReply
What it does	AI receptionist for HVAC, plumbing, and electrical contractors who can't stop to answer the phone	AI customer service assistant that answers your customers automatically across email, chat, WhatsApp and social messages in one shared inbox
Stage	Startup	Not given
Founded	2026	Not given
Based in	US	AT
Pricing model	Not given	Freemium
Pricing	Free trial for 14 days (up to 250 answered minutes per line), then Starter $149/month per line (300 answered minutes), Pro $249/month per line (600 answered minutes), or Crew $449/month per line (1,200 answered minutes). Extra answered minutes $0.40 each on all plans. Founding offer: 20% off for the	Basic: $39/month (3 channels, 5 team members); Startup: $79/month (8 channels, 15 team members); Business: $199/month (20 channels, 25 team members). All plans include unlimited conversations and contacts, and start with a 14-day free trial.
Key features	Ready-made trade-specific scripts Discloses it's an AI on every call Month-to-month billing with no contract Optional after-hours answering	Centralized inbox for email, WhatsApp, chat, LinkedIn, Facebook Messenger, Instagram, and app store reviews Automatic reply drafting with human review option Automatic translation to and from customer language Knowledge base import from Notion, GitBook, ClickUp, GitHub, helpdesk or website Automatic request categorization and prioritization Request priority management and assignment Reporting dashboard with support metrics Website chat widget integration API access for custom integrations
What makes it different	Automatic first-month refund if fewer than 3 real leads captured Affordable compared to Google Local Services Ads lead costs	GDPR-compliant data processing with servers in secure European data centers Built by the team behind timesheet.io with experience running their own support operations Supports almost any language with automatic translation 14-day free trial on all plans with no credit card required
Community votes	0	0
DR (Domain Rating by Ahrefs)	2 −1 (down) since last check	4 no change since last check
Trust Flow (Majestic)	0	0
Citation Flow (Majestic)	17	15
Referring domains (Majestic)	3	6

5 details filled in for both companies.

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