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Guava vs Firsthand

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Guava compared with Firsthand
DetailGuava logo GuavaFirsthand logo Firsthand
What it doesVoice agent API for regulated industries AI-powered Brand Agents built for marketers and publishers to engage consumers with their knowledge, everywhere.
StageEstablished Not given
FoundedNot given Not given
Based inNot given Not given
Pricing modelFreemium Contact for pricing
PricingStarter: Free (500 minutes per year, $0.15 per minute overage). Build: $149 per month (1,500 minutes per year, $0.14 per minute overage). Scale: $499 per month (7,000 minutes per year, $0.13 per minute overage). Enterprise: Custom pricing with volume-based rates and no overages. Not given
Key features
  • Code-based agent logic (Python and TypeScript SDKs)
  • Integrated ASR, language and TTS in one runtime
  • Wideband voice codec (16 kHz)
  • Turn-taking and interruption handling
  • Real-time tuning and debugging tools
  • Quick deployment via CLI
  • Email support and SLA on Scale plan
  • Multi-language support for BPO
  • Escalation to human with full context
  • Shorten the path from interest to action
  • Know your customers through rich transcripts
  • AI-first data rights management with Lakebed™
  • Brand safety controls at every stage
  • Deep analysis of user actions performed on the website
  • Operates wherever your customers are
  • Real-time adaptive brand experiences
What makes it different
  • Single integrated runtime, not stitched third-party APIs
  • Built-in tenacity: agent retries, re-asks and escalates on failure
  • 14-day deployment from kickoff to live call
  • 99.9% uptime SLA across 100+ regulated deployments
  • Compliance certifications included on all plans at no extra cost
  • Industry's first Brand Agent Platform for marketers and publishers
  • Full control over brand voice, knowledge, and data while using AI
  • Real-time consumer insights through Brand Agent interactions
  • Secure data collaboration with Lakebed data rights management
Community votes00
DR (Domain Rating by Ahrefs)39 no change since last check34 no change since last check
Trust Flow (Majestic)810
Citation Flow (Majestic)3732
Referring domains (Majestic)195190

4 details filled in for both companies.

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