AI agent platform to automate and monetize customer service
Stage
Not given
Not given
Founded
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Based in
DE
LT
Pricing model
Freemium
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Pricing
Free: 0 € per month with 10,000 successful tool calls each month. Premium: unlimited tool calls subject to fair-use rules, manage or cancel monthly through your account.
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Key features
Connect ChatGPT and Claude through Model Context Protocol
Manage files with AI assistants
Run authorized terminal commands
Device-specific access control
Local approval for sensitive actions
OAuth and secure pairing
Support for macOS, Windows and Linux
Launch and monitor applications
Revokable device access
Encrypted HTTPS connection
Multi-step case resolution including refunds, subscription changes, order disputes
Native integrations with helpdesk, CRM, order management, billing, and payment tools
Automated escalation to humans for unclear or sensitive cases
Revenue optimization through churn prevention and upselling
Context-aware natural conversation across channels
Support across full customer journey from pre-purchase to retention
Voice, chat, email, and social channels in 90+ languages
Complete decision transparency and traceability logging
Agent Graph visual system with real-time coordination
Forward-Deployed delivery with embedded engineers
What makes it different
Keep your computer powered on and in control while AI assistants execute approved actions
No port forwarding or hidden background service required
Visible terminal agent with explicit local approval for sensitive operations
Stop the connection at any time by closing the agent
Device pairing tied to your account with transparent management
Resolves up to 87% of support cases and cuts costs up to 60%
Live in weeks, not quarters with no engineering team required
Pre-trained agents arrive with industry knowledge
Full visibility with no black box decisions
Agents reason within guardrails instead of following rigid scripts
EXZA Remote
Ace Waves