| What it does | Deploy production-grade AI agents in 2 minutes with built-in PII protection
| AI agent platform to automate and monetize customer service
|
|---|
| Stage | Not given
| Not given
|
|---|
| Founded | Not given
| Not given
|
|---|
| Based in | NZ
| LT
|
|---|
| Pricing model | Freemium
| Not given
|
|---|
| Pricing | Basic (Free): 100k tokens, 1k requests, GPT-6 Luna, email and community support. Starter: $19/month (was $49): 1m tokens, 10k requests, all models with newest first, priority 24/7 support, direct roadmap input, monthly 1:1 product call, free compliance assessment. Custom: contact for enterprise need
| Not given
|
|---|
| Key features | - Guardian Layer PII protection with remove, mask, transform or detect options
- Support for over 100 AI models including OpenAI, Anthropic, Google, Mistral and open-source
- Build with Python, JavaScript or visual no-code builder
- Multi-agent routing with specialized agents on different models
- Tools including web search, Gmail, X, URL scraping and document parsing
- Built-in knowledge base with automatic retrieval, embeddings and citations
- Zero infrastructure deployment with hosted endpoint and auto-scaling
- Session memory included in deployments
- Bring your own API key or use Custodian-managed models
- Custom entity types for PII protection
| - Multi-step case resolution including refunds, subscription changes, order disputes
- Native integrations with helpdesk, CRM, order management, billing, and payment tools
- Automated escalation to humans for unclear or sensitive cases
- Revenue optimization through churn prevention and upselling
- Context-aware natural conversation across channels
- Support across full customer journey from pre-purchase to retention
- Voice, chat, email, and social channels in 90+ languages
- Complete decision transparency and traceability logging
- Agent Graph visual system with real-time coordination
- Forward-Deployed delivery with embedded engineers
|
|---|
| What makes it different | - Guardian Layer proprietary PII protection keeps context while protecting sensitive data
- Deploy production agents in 2 minutes with no infrastructure setup
- One-line model switching across 100+ models without changing agent logic
- Complete support agent with knowledge base and memory in 6 lines of code
- Built-in multi-agent routing for specialized agent teams
| - Resolves up to 87% of support cases and cuts costs up to 60%
- Live in weeks, not quarters with no engineering team required
- Pre-trained agents arrive with industry knowledge
- Full visibility with no black box decisions
- Agents reason within guardrails instead of following rigid scripts
|
|---|
| Community votes | 0 | 0 |
|---|
| DR (Domain Rating by Ahrefs) | 3 ● no change since last check | 19 ● no change since last check |
|---|
| Trust Flow (Majestic) | 9 | 6 |
|---|
| Citation Flow (Majestic) | 23 | 29 |
|---|
| Referring domains (Majestic) | 52 | 55 |
|---|
Custodian Labs
Ace Waves