AI customer support that answers from your own website
A digital twin of your support team
Stage
Startup
Not given
Founded
2026
Not given
Based in
US
SI
Pricing model
Not given
Contact for pricing
Pricing
Free: $0 for 30 AI conversations/month. Starter: $19/month for 100 AI conversations. Builder: $49/month for 400 AI conversations. Studio: $249/month for 2,000 shared AI conversations. Yearly plans cost 10 months' price. Top-ups: $15 per 100 additional AI conversations on paid plans.
One-time setup: €25k–35k for 3–5 connected systems (simpler stacks from €12k, complex multi-market operations €40k+). Monthly fee: €4.5k–6k capped (narrow scopes from €2.5k, large multi-market operations up to €10k). No per-ticket billing. Milestone-paid setup phase. Pricing tiers based on business
Key features
AI chatbot that answers from your website pages with sources shown
Live chat with handoff to human team members
Unified inbox for all customer conversations
Help center widget with articles inside messenger
Unanswered questions report and insights
Integration with Claude, ChatGPT via MCP server
Multi-language support for visitor conversations
AI-drafted help articles from unanswered questions
Multi-language support in 6+ languages
Morning briefing reports with real data
Automatic anomaly detection and freezing of risky actions
Order status verification before answering
24/7 availability including nights and weekends
Escalation to human team with full context
Monthly value ledger in euros showing financial impact
Multi-channel support including email, chat, WhatsApp, Messenger, Facebook
Tested on real customer questions before going live
What makes it different
Counts AI conversations not message credits, with up to 10 answers per conversation
Live chat unlimited on every plan, including Free
Messenger stays active even when AI conversations run out
Claude Sonnet model on every plan, Free included
Digital twin of entire operation instead of simple chatbot copying one agent
Capped monthly pricing never tied to ticket volume growth
Team runs the twin with you in your timezone with native language expertise
Built-in quality control with supervisor verification on every answer
Proven framework with PhD-led AI agents in production since 2023
Corner
PandaChat