Cevanos vs MOON Chat

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Cevanos compared with MOON Chat
Detail	Cevanos	MOON Chat
What it does	AI customer service agent that answers questions, takes actions and enforces policies	AI chatbot for online stores that recommends products from your catalog and answers customer questions
Stage	Not given	Established
Founded	Not given	2019
Based in	US	RO
Pricing model	Freemium	Freemium
Pricing	Free plan: $0/month with 50 resolution credits. Hobby: $39/month (monthly) or $29/month billed yearly ($348/year) with 1,000 credits. Standard: $139/month (monthly) or $104/month billed yearly ($1,248/year) with 4,500 credits. Pro: $449/month (monthly) or $337/month billed yearly ($4,044/year) with	Free trial: 30 days with 300 conversations and setup included. Paid plans for online stores: Start €39/month (500 conversations, 1,000 products), Plus €79/month (2,000 conversations, 5,000 products), Pro €149/month (10,000 conversations, unlimited products). All prices in euros with 10% discount for
Key features	Multi-channel support: chat, email, WhatsApp, and voice Policy-based governance with deterministic rules Integration with helpdesk, CRM, and business systems AI Actions for external tools and capabilities Release management with version history and rollback Policy simulation and testing before deployment Decision audit trails with policy records Human approval queues and escalation	Syncs with store catalog through API or product feed Recommends in-stock products with photos and prices Live stock checking on product pages Order status tracking for customers Voice message understanding and replies Multi-channel support: website, WhatsApp, Messenger, Instagram, Telegram Lead capture with contact details Dashboard showing orders from chat and their value Tested on catalogs up to 10,000 products
What makes it different	Governance and policy controls built into every paid plan, not just enterprise Transparent decision-making with audit trails and policy versions Start with answers only, add actions gradually 90%+ customer query resolution rate in the chat without escalation No AI in the policy decision loop; deterministic rules engine only	Doesn't invent prices or reviews; copies prices exactly from your catalog One-day setup from catalog connection to first reply No cut of sales; fixed monthly subscription only Understands and replies to voice messages naturally
Community votes	0	0
DR (Domain Rating by Ahrefs)	22 +1 (up) since last check	42 no change since last check
Trust Flow (Majestic)	5	2
Citation Flow (Majestic)	19	26
Referring domains (Majestic)	2	10

6 details filled in for both companies.

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