AI agents for procurement that work inside Microsoft 365 and Google Workspace
AI agent platform to automate and monetize customer service
Stage
Not given
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Founded
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Based in
DE
LT
Pricing model
Paid
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Pricing
Starter: €295/month for up to 20 sourcing events/year; Growth: €645/month for up to 50 sourcing events/year; Scale: €1,195/month for up to 100 sourcing events/year; Enterprise: custom pricing for 100+ events/year. All plans include unlimited users. Events beyond plan run at €249 each. Annual billing
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Key features
Draft RFx documents with evaluation criteria and submission guidelines
Vendor research and shortlisting
Pricing and compliance matrix comparison
Negotiation preparation and leverage analysis
Works inside Microsoft 365 and Google Workspace
Structured workflow process
Company template support
Event rollover and flexible billing
Human review and control at every step
Multi-step case resolution including refunds, subscription changes, order disputes
Native integrations with helpdesk, CRM, order management, billing, and payment tools
Automated escalation to humans for unclear or sensitive cases
Revenue optimization through churn prevention and upselling
Context-aware natural conversation across channels
Support across full customer journey from pre-purchase to retention
Voice, chat, email, and social channels in 90+ languages
Complete decision transparency and traceability logging
Agent Graph visual system with real-time coordination
Forward-Deployed delivery with embedded engineers
What makes it different
Operates inside existing tools without requiring adoption of new software or workflows
Structured, multi-phase workflow prevents steps from falling through the cracks
Category-specific AI knowledge designed for procurement rigor
Human-in-the-loop design with transparent, auditable recommendations
Pricing by sourcing volume, not seats, with unlimited users
Resolves up to 87% of support cases and cuts costs up to 60%
Live in weeks, not quarters with no engineering team required
Pre-trained agents arrive with industry knowledge
Full visibility with no black box decisions
Agents reason within guardrails instead of following rigid scripts
Caddygo
Ace Waves