| What it does | AI-powered customer conversation management platform unifying WhatsApp, Instagram, Messenger, Email, and Live Chat
| AI support agent for B2B software companies
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| Stage | Not given
| MVP
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| Founded | Not given
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| Based in | Not given
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| Pricing model | Freemium
| Contact for pricing
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| Pricing | Starter: $29/mo (2 users), Growth: $49/mo (10 users, additional users $12/month), Enterprise: Custom pricing. 14-day free trial, no credit card required.
| USD 299 per month with 1,000 conversations included, then USD 0.30 for each additional conversation. No seat or API fees. Free preview for setup and testing. 30-day first-month refund guarantee.
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| Key features | - Unified inbox for WhatsApp, Instagram, Messenger, Email, and Live Chat
- Meta Ads lead capture with automatic CRM creation
- AI assistant trained on knowledge base
- Workflow automation with triggers, conditions, and actions
- WhatsApp broadcast campaigns
- Shopify commerce context and sync
- Real-time analytics across all channels
- Team collaboration with internal notes and mentions
- Conversation routing and assignment automation
- CSAT monitoring and support analytics
| - Completes approved support tasks like billing and plan changes
- Verifies customer identity before accessing accounts
- Shows exact change and cost before customer confirms
- Confirms success through connected systems before reporting completion
- Automatically detects and re-tests answers when documentation changes
- Hands off uncertain cases to human support with context
- Early-access fit review confirms sources and task connections before go-live
- Website widget and API integration options
- Daily morning note of handled requests and team review
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| What makes it different | - One unified inbox eliminates tab-switching across WhatsApp, Instagram, Messenger, Email, and Live Chat
- Closed-loop attribution from Meta Ads leads through Shopify orders back to Meta CAPI
- Zero-code workflow builder with visual automation requiring no coding experience
- Real-time operational metrics for support teams to improve staffing and reduce response delays
- Implementation planning and onboarding included with channel setup, workflows, and integrations
| - Requires source documentation and approved workflows before activation, never infers policies
- Automatically monitors source changes and re-tests affected answers
- Data never used to train models, with strict safeguards on material claims
- Accepts up to five new teams per month with personalized review
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 1 ● no change since last check | Not checked yet ● no change since last check |
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| Trust Flow (Majestic) | 0 | 0 |
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| Citation Flow (Majestic) | 20 | 0 |
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| Referring domains (Majestic) | 29 | 0 |
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AxoDesk
Sondel