| What it does | AI-powered customer conversation management platform unifying WhatsApp, Instagram, Messenger, Email, and Live Chat
| Voice feedback collection and analysis for understanding why customers leave
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
| PL
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| Pricing model | Freemium
| Freemium
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| Pricing | Starter: $29/mo (2 users), Growth: $49/mo (10 users, additional users $12/month), Enterprise: Custom pricing. 14-day free trial, no credit card required.
| Free: up to $5k MRR with Stripe or 25 responses total, no credit card required. Starter: $29/month ($23/month annual) for up to $10k MRR or 200 responses/month. Growth: $99/month ($79/month annual) for up to $50k MRR or 1,000 responses/month. Business: $299/month ($239/month annual) for up to $250k
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| Key features | - Unified inbox for WhatsApp, Instagram, Messenger, Email, and Live Chat
- Meta Ads lead capture with automatic CRM creation
- AI assistant trained on knowledge base
- Workflow automation with triggers, conditions, and actions
- WhatsApp broadcast campaigns
- Shopify commerce context and sync
- Real-time analytics across all channels
- Team collaboration with internal notes and mentions
- Conversation routing and assignment automation
- CSAT monitoring and support analytics
| - Voice and text feedback collection in 120+ languages
- Automatic transcription and translation of responses
- Stripe integration for tracking cancellations and downgrades
- AI analysis grouped by revenue impact
- Email replies to customers
- CSV and Excel export of responses
- Multiple collectors with separate questions and branding
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| What makes it different | - One unified inbox eliminates tab-switching across WhatsApp, Instagram, Messenger, Email, and Live Chat
- Closed-loop attribution from Meta Ads leads through Shopify orders back to Meta CAPI
- Zero-code workflow builder with visual automation requiring no coding experience
- Real-time operational metrics for support teams to improve staffing and reduce response delays
- Implementation planning and onboarding included with channel setup, workflows, and integrations
| - Customers will speak in detail about their experience when they won't type
- Works globally with automatic translation into 60+ languages
- No app or account required for customers
- Recordings processed and stored in Germany, never used for AI training
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 1 ● no change since last check | 6 ● no change since last check |
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| Trust Flow (Majestic) | 0 | 2 |
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| Citation Flow (Majestic) | 20 | 23 |
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| Referring domains (Majestic) | 29 | 16 |
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