| What it does | AI-powered customer conversation management platform unifying WhatsApp, Instagram, Messenger, Email, and Live Chat
| A digital twin of your support team
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
| SI
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| Pricing model | Freemium
| Contact for pricing
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| Pricing | Starter: $29/mo (2 users), Growth: $49/mo (10 users, additional users $12/month), Enterprise: Custom pricing. 14-day free trial, no credit card required.
| One-time setup: €25k–35k for 3–5 connected systems (simpler stacks from €12k, complex multi-market operations €40k+). Monthly fee: €4.5k–6k capped (narrow scopes from €2.5k, large multi-market operations up to €10k). No per-ticket billing. Milestone-paid setup phase. Pricing tiers based on business
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| Key features | - Unified inbox for WhatsApp, Instagram, Messenger, Email, and Live Chat
- Meta Ads lead capture with automatic CRM creation
- AI assistant trained on knowledge base
- Workflow automation with triggers, conditions, and actions
- WhatsApp broadcast campaigns
- Shopify commerce context and sync
- Real-time analytics across all channels
- Team collaboration with internal notes and mentions
- Conversation routing and assignment automation
- CSAT monitoring and support analytics
| - Multi-language support in 6+ languages
- Morning briefing reports with real data
- Automatic anomaly detection and freezing of risky actions
- Order status verification before answering
- 24/7 availability including nights and weekends
- Escalation to human team with full context
- Monthly value ledger in euros showing financial impact
- Multi-channel support including email, chat, WhatsApp, Messenger, Facebook
- Tested on real customer questions before going live
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| What makes it different | - One unified inbox eliminates tab-switching across WhatsApp, Instagram, Messenger, Email, and Live Chat
- Closed-loop attribution from Meta Ads leads through Shopify orders back to Meta CAPI
- Zero-code workflow builder with visual automation requiring no coding experience
- Real-time operational metrics for support teams to improve staffing and reduce response delays
- Implementation planning and onboarding included with channel setup, workflows, and integrations
| - Digital twin of entire operation instead of simple chatbot copying one agent
- Capped monthly pricing never tied to ticket volume growth
- Team runs the twin with you in your timezone with native language expertise
- Built-in quality control with supervisor verification on every answer
- Proven framework with PhD-led AI agents in production since 2023
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 1 ● no change since last check | 37 ● no change since last check |
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| Trust Flow (Majestic) | 0 | 9 |
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| Citation Flow (Majestic) | 20 | 32 |
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| Referring domains (Majestic) | 29 | 245 |
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