| What it does | AI-powered customer conversation management platform unifying WhatsApp, Instagram, Messenger, Email, and Live Chat
| AI customer service assistant that answers your customers automatically across email, chat, WhatsApp and social messages in one shared inbox
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
| AT
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| Pricing model | Freemium
| Freemium
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| Pricing | Starter: $29/mo (2 users), Growth: $49/mo (10 users, additional users $12/month), Enterprise: Custom pricing. 14-day free trial, no credit card required.
| Basic: $39/month (3 channels, 5 team members); Startup: $79/month (8 channels, 15 team members); Business: $199/month (20 channels, 25 team members). All plans include unlimited conversations and contacts, and start with a 14-day free trial.
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| Key features | - Unified inbox for WhatsApp, Instagram, Messenger, Email, and Live Chat
- Meta Ads lead capture with automatic CRM creation
- AI assistant trained on knowledge base
- Workflow automation with triggers, conditions, and actions
- WhatsApp broadcast campaigns
- Shopify commerce context and sync
- Real-time analytics across all channels
- Team collaboration with internal notes and mentions
- Conversation routing and assignment automation
- CSAT monitoring and support analytics
| - Centralized inbox for email, WhatsApp, chat, LinkedIn, Facebook Messenger, Instagram, and app store reviews
- Automatic reply drafting with human review option
- Automatic translation to and from customer language
- Knowledge base import from Notion, GitBook, ClickUp, GitHub, helpdesk or website
- Automatic request categorization and prioritization
- Request priority management and assignment
- Reporting dashboard with support metrics
- Website chat widget integration
- API access for custom integrations
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| What makes it different | - One unified inbox eliminates tab-switching across WhatsApp, Instagram, Messenger, Email, and Live Chat
- Closed-loop attribution from Meta Ads leads through Shopify orders back to Meta CAPI
- Zero-code workflow builder with visual automation requiring no coding experience
- Real-time operational metrics for support teams to improve staffing and reduce response delays
- Implementation planning and onboarding included with channel setup, workflows, and integrations
| - GDPR-compliant data processing with servers in secure European data centers
- Built by the team behind timesheet.io with experience running their own support operations
- Supports almost any language with automatic translation
- 14-day free trial on all plans with no credit card required
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 1 ▼ −1 (down) since last check | 4 ● no change since last check |
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| Trust Flow (Majestic) | 0 | 0 |
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| Citation Flow (Majestic) | 20 | 15 |
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| Referring domains (Majestic) | 29 | 6 |
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