Aurevia vs Hazelchat

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Aurevia compared with Hazelchat
Detail	Aurevia	Hazelchat
What it does	AI sales agent for Shopify stores that answers shoppers, recommends products, and recovers carts 24/7	Build, launch and optimize your own customer-facing agent
Stage	Not given	Not given
Founded	Not given	Not given
Based in	GB	DE
Pricing model	Freemium	Freemium
Pricing	Free plan with 100 AI messages a month. Starter at $19/month (500 messages), Pro at $89/month (3,000 messages), and Scale at $149/month (6,000 messages), all billed through Shopify. 14-day free trial on paid plans with 500 messages and no card required. Extra messages available at $10 per 250. Yearl	Free: €0 forever, 50 evidence answers a month, 1 verified website. Starter: €39/month, 750 evidence answers a month, 1 verified website, 7-day trial available. Business: €149/month, 3,000 evidence answers a month, 3 verified websites, 7-day trial available. Scale: from €449/month, 12,000 evidence an
Key features	Multi-channel support: store chat, email, WhatsApp, and Instagram DMs AI-powered product recommendations trained on your store catalogue Automatic abandoned cart recovery Ask Aurevia copilot for merchant dashboards AI image generation for products Customizable agent tone and handoff rules No code setup in about 10 minutes Conversation history and team collaboration API access and custom integrations Store analytics with AI insights	Build from your own content: import web pages, PDFs, Word documents, text files and Q&A Source attribution: every answer shows the documents it came from Integrations with Zapier, n8n, Pipedrive, HubSpot, Slack, Microsoft Teams, Google Sheets Multiple AI models including Claude, OpenAI, DeepSeek and Mistral Handoffs to live agents: direct visitors to contact forms or booking pages Private testing before going live Monitor unanswered questions and add approved answers to improve the agent Transparent pricing with no hidden overage charges Monthly reset with no rollover and 80% usage notification
What makes it different	No setup required: installs from Shopify App Store with no code or theme edits Automatic learning from your real Shopify data Single unified agent across all customer channels Built on Claude, OpenAI and AWS infrastructure Billing through Shopify with transparent usage tracking	Only uses your approved content, not the open internet Says when it doesn't know instead of guessing Every answer shows its sources with citations Free to test, pay only for working answers No credit card required for free plan
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	26 no change since last check	41 no change since last check
Trust Flow (Majestic)	7	13
Citation Flow (Majestic)	19	26
Referring domains (Majestic)	21	14

6 details filled in for both companies.

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