Aurevia

About Aurevia

Aurevia is an AI sales agent designed for Shopify stores. It operates across multiple channels including store chat, email, WhatsApp, and Instagram DMs, helping merchants find shoppers the right products, answer buying questions, and guide customers to checkout automatically. The agent learns from your Shopify catalogue, product variants, prices, stock levels, and store policies, then syncs automatically whenever your store updates. Setup takes about ten minutes and requires no code or theme edits. Aurevia also includes Ask Aurevia, a copilot inside your dashboard that reads conversations and orders to answer questions and propose catalogue improvements.

• shopify
• chatbot
• cart recovery
• ai-sales-agent
• ecommerce automation
• product recommendations
• customer support

FAQ

How long does setup take?

Setup takes about ten minutes. You install from the Shopify App Store, let your catalogue and policies sync automatically, set the tone and handoff rules, then go live. No code or theme edits are required.

Which channels does Aurevia work on?

Aurevia works on your Shopify store chat, email, WhatsApp, and Instagram DMs and comments. The same agent handles all channels and your team sees all conversations in one inbox.

What happens if I use up my messages?

You can add more messages on any plan: 250 extra AI messages cost $10. Alternatively, you can move up to a higher plan for a larger monthly allowance.

When does Aurevia hand over a chat to my team?

The agent hands over a chat when your handoff rules say so, or when the shopper asks for a person. Your team can see the full conversation and take over from the dashboard or phone, and hand it back to the AI afterwards.

How much does Aurevia cost?

Every paid plan includes a 14-day free trial with 500 messages and no card required. After that, plans are billed through Shopify and priced by the number of shopper messages the AI answers. The Free plan offers 100 messages monthly at no cost.