AI agent platform to automate and monetize customer service
Stage
Startup
Not given
Founded
2026
Not given
Based in
FR
LT
Pricing model
Free trial
Not given
Pricing
€20 per agent per month, or €200 per agent per year (ten months for twelve). Each agent includes 1,000 inference credits per month. Custom plans available for specific deployment needs.
Not given
Key features
Hybrid org chart organizing humans and agents
Human notices system for decisions and approvals
Agent-to-agent communication and delegation
Persistent memory layer across missions
190+ integrations with granular permissions
Scheduled tasks and recurring missions
Voice communication with agents
Projects with shared boards and wikis
Support for multiple AI models and cloud providers
Multi-step case resolution including refunds, subscription changes, order disputes
Native integrations with helpdesk, CRM, order management, billing, and payment tools
Automated escalation to humans for unclear or sensitive cases
Revenue optimization through churn prevention and upselling
Context-aware natural conversation across channels
Support across full customer journey from pre-purchase to retention
Voice, chat, email, and social channels in 90+ languages
Complete decision transparency and traceability logging
Agent Graph visual system with real-time coordination
Forward-Deployed delivery with embedded engineers
What makes it different
Model, harness and cloud are independent choices
Agents can reason beyond tasks and workflows
Unified dashboard for entire AI and human workforce
Human-in-the-loop with automatic escalation
Multiple deployment options including self-hosted
Resolves up to 87% of support cases and cuts costs up to 60%
Live in weeks, not quarters with no engineering team required
Pre-trained agents arrive with industry knowledge
Full visibility with no black box decisions
Agents reason within guardrails instead of following rigid scripts
Atako
Ace Waves