Ace Waves vs My Edwin
A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.
Ace Waves compared with My Edwin
| Detail | 
Ace Waves | 
My Edwin |
|---|
| What it does | AI agent platform to automate and monetize customer service
| AI assistant that answers calls, replies to emails, books appointments, drafts quotes and sends payment links
|
|---|
| Stage | Not given
| Not given
|
|---|
| Founded | Not given
| Not given
|
|---|
| Based in | LT
| US
|
|---|
| Pricing model | Not given
| Not given
|
|---|
| Pricing | Not given
| Solo $59/month, Pro $119/month, Max $179/month, all plus applicable sales tax. 7-day free trial available with no credit card required.
|
|---|
| Key features | - Multi-step case resolution including refunds, subscription changes, order disputes
- Native integrations with helpdesk, CRM, order management, billing, and payment tools
- Automated escalation to humans for unclear or sensitive cases
- Revenue optimization through churn prevention and upselling
- Context-aware natural conversation across channels
- Support across full customer journey from pre-purchase to retention
- Voice, chat, email, and social channels in 90+ languages
- Complete decision transparency and traceability logging
- Agent Graph visual system with real-time coordination
- Forward-Deployed delivery with embedded engineers
| - Phone answering with dedicated number via phone or WhatsApp
- Email management from up to 5 mailboxes
- Multi-language support in 10 languages
- Automatic quote generation from meeting notes
- Payment link generation via Stripe or PayPal
- Daily briefings with customizable frequency
|
|---|
| What makes it different | - Resolves up to 87% of support cases and cuts costs up to 60%
- Live in weeks, not quarters with no engineering team required
- Pre-trained agents arrive with industry knowledge
- Full visibility with no black box decisions
- Agents reason within guardrails instead of following rigid scripts
| - No commission on customer sales through the platform
|
|---|
| Community votes | 0 | 0 |
|---|
| DR (Domain Rating by Ahrefs) | 19 ● no change since last check | Not checked yet ● no change since last check |
|---|
| Trust Flow (Majestic) | 6 | 0 |
|---|
| Citation Flow (Majestic) | 29 | 0 |
|---|
| Referring domains (Majestic) | 55 | 0 |
|---|
4 details filled in for both companies.
More alternatives to Ace Waves More alternatives to My Edwin