Call Welcome

About Call Welcome

Call Welcome is an AI receptionist service for Canadian trades including plumbing, electrical, heating and cooling, roofing, garage doors, painting, tile, paving, landscaping, pool installation, and home cleaning. The AI answers calls 24/7 when you cannot, takes caller details including name, number, address and the problem, and sends transcripts via text and online inbox. The service handles routine calls, identifies emergencies you define, and can book appointments into Outlook or Google Calendar on higher plans. Available in three monthly plans from $99 CAD.

• answering service
• appointment-booking
• call handling
• trades
• ai receptionist
• canadian
• message transcripts

FAQ

Do callers know they're talking to an AI?

If a caller asks, the receptionist says plainly that it's an AI and never claims to be a person.

Are my calls recorded?

No, calls are not recorded. Call Welcome keeps a transcript of each call so you can review it, and if a caller leaves a voicemail, the audio is deleted once transcribed.

Can the receptionist book appointments?

On Standard and Pro plans, yes: connect your Outlook or Google calendar and the receptionist books visits during business hours you set and groups jobs by town. On Starter, the receptionist takes a message and asks when the caller wants someone to visit.

Which trades is it for?

Canadian trades that work on people's homes: plumbing, electrical, heating & cooling, roofing, garage doors, painting, tile, paving, landscaping, pool installation, and home cleaning. Signup starts from your trade's usual services and emergencies, and you can change any of them. More trades are coming. Email support@callwelcome.ca to ask for yours.

Do I keep my own phone number?

Yes. Your customers keep calling your business number. You set "call forwarding on no answer" from that line to your Call Welcome number, so only the calls you don't answer reach the receptionist.