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Yapper vs FirstReply

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Yapper compared with FirstReply
DetailYapper logo YapperFirstReply logo FirstReply
What it doesAI phone receptionist that answers business calls 24/7 for small service businesses AI customer service assistant that answers your customers automatically across email, chat, WhatsApp and social messages in one shared inbox
StageStartup Not given
Founded2026 Not given
Based inUS AT
Pricing modelPaid Freemium
Pricing7-day trial for $2 with 50 minutes of answered calls. Starter: $99/month for first 12 months (launch sale, then $199/month) with 200 minutes per month, or $1,990/year. Pro: $349/month with 500 minutes per month, or $3,490/year. Extra minutes beyond allowance cost $0.75 each. After 300 extra minutes Basic: $39/month (3 channels, 5 team members); Startup: $79/month (8 channels, 15 team members); Business: $199/month (20 channels, 25 team members). All plans include unlimited conversations and contacts, and start with a 14-day free trial.
Key features
  • 24/7 call answering within 3 rings
  • Natural voice AI for real conversation
  • Appointment request capture with details
  • Emergency detection and live cell transfer
  • SMS summaries after every call
  • Full transcripts and searchable call logs
  • Booking link texting to callers
  • Auto-learn business details from website
  • Revenue tracking analytics (Pro)
  • One-click callback from dashboard
  • Centralized inbox for email, WhatsApp, chat, LinkedIn, Facebook Messenger, Instagram, and app store reviews
  • Automatic reply drafting with human review option
  • Automatic translation to and from customer language
  • Knowledge base import from Notion, GitBook, ClickUp, GitHub, helpdesk or website
  • Automatic request categorization and prioritization
  • Request priority management and assignment
  • Reporting dashboard with support metrics
  • Website chat widget integration
  • API access for custom integrations
What makes it different
  • Built specifically for trades and small service businesses, not every industry at once
  • Flat monthly pricing with no per-call fees or hidden meter charges
  • Live in 5 minutes with no setup fee or script writing
  • Emergency transfer included on every plan, tuned for trade urgency
  • Month-to-month with no contract and founder support
  • GDPR-compliant data processing with servers in secure European data centers
  • Built by the team behind timesheet.io with experience running their own support operations
  • Supports almost any language with automatic translation
  • 14-day free trial on all plans with no credit card required
Community votes00
DR (Domain Rating by Ahrefs)17 +1 (up) since last check4 no change since last check
Trust Flow (Majestic)50
Citation Flow (Majestic)2215
Referring domains (Majestic)366

6 details filled in for both companies.

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