AI-powered SMS and webchat for service teams with shared inbox and automated first response
Never lose a customer to a slow reply
Stage
Established
Not given
Founded
Not given
Not given
Based in
US
GB
Pricing model
Paid
Paid
Pricing
$89/mo flat for SMS + webchat + 5 seats + Core AI Agent + shared inbox + API/webhooks. 14-day free trial with card on file, then $89/mo billed monthly. No per-message or per-seat fees.
Setup from £500 paid once (covers landing page, instant replies connection, follow-ups writing and monthly report setup). Ongoing support from £100 a month (includes running service, message updates and monthly report).
Key features
Not given
Instant replies to web forms, emails and missed calls in under a minute
Automatic follow-up messages until customer books
Monthly reports showing enquiry sources and booking outcomes
Tracks response time and booking conversion rates
Business-specific wording for replies and follow-ups
Opt-out available on every follow-up message
What makes it different
One flat $89/mo price with no per-message or per-seat fees unlike typical chat tools at ~$50/seat
SMS and webchat unified in one inbox from day one, no need to choose one channel
Start immediately with SMS trial numbers and webchat widget before porting business number or 10DLC registration
Built by VirtualPBX with 27 years of service history and BBB A+ rating
Reduces time to first reply to under one minute for all enquiries
Shows exact booking outcomes for each enquiry and marketing source
Requires no setup or manual configuration by the business
Connects to existing business tools without additional setup
No minimum contract term with 30 days notice to cancel