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VirtualText vs Chaty.ai

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

VirtualText compared with Chaty.ai
DetailVirtualText logo VirtualText Chaty.ai
What it doesAI-powered SMS and webchat for service teams with shared inbox and automated first response AI phone receptionist and website chatbot for tourism and experience operators
StageEstablished Startup
FoundedNot given 2024
Based inUS AU
Pricing modelPaid Paid
Pricing$89/mo flat for SMS + webchat + 5 seats + Core AI Agent + shared inbox + API/webhooks. 14-day free trial with card on file, then $89/mo billed monthly. No per-message or per-seat fees. Starter (Free, 1,000 credits/month, website chat only); Traveller ($29/mo AUD, 5,000 credits/month); Basecamp ($159/mo AUD, 15,000 credits/month, with off-season $79.50); Horizon ($249/mo AUD, 30,000 credits/month, with off-season $124.50); Journey ($399/mo AUD, 60,000 credits/month, with off-season
Key featuresNot given
  • Natural conversation handling without menu systems
  • Direct booking into Rezdy, FareHarbor, ROLLER, Bókun, Bookeo and Checkfront
  • Live availability checking from booking system
  • Customisable AI voices: 541 options across 51 locales
  • Automatic knowledge base from website
  • Call forwarding and transfer to human agents
  • GDPR and PCI compliance with AWS hosting
  • Website chat widget on every plan
  • WhatsApp coming soon in US, Australia, New Zealand, UK
What makes it different
  • One flat $89/mo price with no per-message or per-seat fees unlike typical chat tools at ~$50/seat
  • SMS and webchat unified in one inbox from day one, no need to choose one channel
  • Start immediately with SMS trial numbers and webchat widget before porting business number or 10DLC registration
  • Built by VirtualPBX with 27 years of service history and BBB A+ rating
  • One knowledge base synced across phone, website chat and WhatsApp
  • Writes bookings directly into your system while customer is still on the line
  • No menus or scripts; natural conversation like a human receptionist
  • Built by a tour operator who experienced the problem firsthand
  • Setup in under an afternoon, no extra software needed
Community votes00
DR (Domain Rating by Ahrefs)15 no change since last check14 no change since last check
Trust Flow (Majestic)34
Citation Flow (Majestic)1728
Referring domains (Majestic)1340

6 details filled in for both companies.

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