AI agent platform to automate and monetize customer service
Stage
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Founded
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Based in
US
LT
Pricing model
Contact for pricing
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Pricing
Pro plan for Thundercat-managed deployment includes ARIA, persistent GTM memory, standard skills and flows, supported tools and channels, managed infrastructure and onboarding. Enterprise plan includes everything in Pro plus private or on-premises deployment, model and data controls, retention optio
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Key features
Persistent GTM memory across tasks and teammates
Market signal detection and account qualification
Opportunity prioritization and next action recommendations
Customer health tracking and renewal risk assessment
Integrations with CRM, messaging and company documents
Support for up to 10 team members collaboration
Specialized GTM flows for marketing, sales and customer success
Forward deployment within 3 working days
Works across HubSpot, Salesforce, Slack and Notion
Multi-step case resolution including refunds, subscription changes, order disputes
Native integrations with helpdesk, CRM, order management, billing, and payment tools
Automated escalation to humans for unclear or sensitive cases
Revenue optimization through churn prevention and upselling
Context-aware natural conversation across channels
Support across full customer journey from pre-purchase to retention
Voice, chat, email, and social channels in 90+ languages
Complete decision transparency and traceability logging
Agent Graph visual system with real-time coordination
Forward-Deployed delivery with embedded engineers
What makes it different
Stateful agent that retains company knowledge and doesn't reset between workflows
Encodes your business judgment and qualification standards into how ARIA works
Carries company context across marketing, sales and customer success as one system
Forward deployed by Thundercat team within the business
Works alongside existing tools without replacing them
Resolves up to 87% of support cases and cuts costs up to 60%
Live in weeks, not quarters with no engineering team required
Pre-trained agents arrive with industry knowledge
Full visibility with no black box decisions
Agents reason within guardrails instead of following rigid scripts
Thundercat
Ace Waves