Teyo vs FirstReply

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Teyo compared with FirstReply
Detail	Teyo	FirstReply
What it does	Never lose a customer to a slow reply	AI customer service assistant that answers your customers automatically across email, chat, WhatsApp and social messages in one shared inbox
Stage	Not given	Not given
Founded	Not given	Not given
Based in	GB	AT
Pricing model	Paid	Freemium
Pricing	Setup from £500 paid once (covers landing page, instant replies connection, follow-ups writing and monthly report setup). Ongoing support from £100 a month (includes running service, message updates and monthly report).	Basic: $39/month (3 channels, 5 team members); Startup: $79/month (8 channels, 15 team members); Business: $199/month (20 channels, 25 team members). All plans include unlimited conversations and contacts, and start with a 14-day free trial.
Key features	Instant replies to web forms, emails and missed calls in under a minute Automatic follow-up messages until customer books Monthly reports showing enquiry sources and booking outcomes Tracks response time and booking conversion rates Business-specific wording for replies and follow-ups Opt-out available on every follow-up message	Centralized inbox for email, WhatsApp, chat, LinkedIn, Facebook Messenger, Instagram, and app store reviews Automatic reply drafting with human review option Automatic translation to and from customer language Knowledge base import from Notion, GitBook, ClickUp, GitHub, helpdesk or website Automatic request categorization and prioritization Request priority management and assignment Reporting dashboard with support metrics Website chat widget integration API access for custom integrations
What makes it different	Reduces time to first reply to under one minute for all enquiries Shows exact booking outcomes for each enquiry and marketing source Requires no setup or manual configuration by the business Connects to existing business tools without additional setup No minimum contract term with 30 days notice to cancel	GDPR-compliant data processing with servers in secure European data centers Built by the team behind timesheet.io with experience running their own support operations Supports almost any language with automatic translation 14-day free trial on all plans with no credit card required
Community votes	0	0
DR (Domain Rating by Ahrefs)	3 +3 (up) since last check	4 no change since last check
Trust Flow (Majestic)	0	0
Citation Flow (Majestic)	0	15
Referring domains (Majestic)	0	6

6 details filled in for both companies.

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