| What it does | AI-powered front desk automation for dental practices and DSOs
| AI agent platform to automate and monetize customer service
|
|---|
| Stage | Not given
| Not given
|
|---|
| Founded | 2023
| Not given
|
|---|
| Based in | US
| LT
|
|---|
| Pricing model | Free trial
| Not given
|
|---|
| Pricing | Starter $399/location/month (AI voice receptionist, 900 voice minutes included, $0.29/minute over); Connect $599/location/month (Starter plus 2-way SMS and web chat, 1,000 voice minutes and 1,500 text messages included, $0.29/minute and $0.06/message over); Growth $799/location/month (all channels p
| Not given
|
|---|
| Key features | - 24/7 inbound call answering with direct PMS booking
- Automated patient recall campaigns for overdue hygiene and unscheduled treatment
- Integration with 15+ dental practice management systems
- Multi-location dashboard with role-based access and per-clinic configuration
- HIPAA-compliant infrastructure with BAA, end-to-end encryption, and audit logs
- Seamless AI-to-human handoff with call context preserved
| - Multi-step case resolution including refunds, subscription changes, order disputes
- Native integrations with helpdesk, CRM, order management, billing, and payment tools
- Automated escalation to humans for unclear or sensitive cases
- Revenue optimization through churn prevention and upselling
- Context-aware natural conversation across channels
- Support across full customer journey from pre-purchase to retention
- Voice, chat, email, and social channels in 90+ languages
- Complete decision transparency and traceability logging
- Agent Graph visual system with real-time coordination
- Forward-Deployed delivery with embedded engineers
|
|---|
| What makes it different | - Agentic AI that completes tasks autonomously rather than just answering questions
- Direct PMS integration eliminates manual data entry and ensures real-time patient record updates
- Measurable ROI with 28% fewer missed calls, 39% fewer no-shows, up to 4.6x return on investment
| - Resolves up to 87% of support cases and cuts costs up to 60%
- Live in weeks, not quarters with no engineering team required
- Pre-trained agents arrive with industry knowledge
- Full visibility with no black box decisions
- Agents reason within guardrails instead of following rigid scripts
|
|---|
| Community votes | 0 | 0 |
|---|
| DR (Domain Rating by Ahrefs) | 17 ▲ +1 (up) since last check | 19 ● no change since last check |
|---|
| Trust Flow (Majestic) | 6 | 6 |
|---|
| Citation Flow (Majestic) | 27 | 29 |
|---|
| Referring domains (Majestic) | 64 | 55 |
|---|
Ace Waves