Conversational AI voice assistant for automotive dealerships that answers calls 24/7 and books service appointments
AI agent management platform for enterprise customer service
Stage
Not given
Not given
Founded
2022
Not given
Based in
US
DE
Pricing model
Contact for pricing
Contact for pricing
Pricing
Low setup fee plus monthly subscription; contact for pricing details
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Key features
Multi-language support including English, Spanish, and Canadian French
Customizable messaging and business rules
Omnichannel engagement via voice, chat, and SMS
Integration with major dealership systems
SOC-2 compliant data security
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
What makes it different
Appointment booking without human involvement - converts 56% of booking opportunities into confirmed appointments
Approved FordDirect Vendor
Purpose-built for automotive workflows with proprietary technology
Frees up dealership staff for high-value customer interactions
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design