AI customer service agent and helpdesk platform with unlimited team seats
Stage
MVP
Not given
Founded
Not given
2023
Based in
Not given
SG
Pricing model
Contact for pricing
Freemium
Pricing
USD 299 per month with 1,000 conversations included, then USD 0.30 for each additional conversation. No seat or API fees. Free preview for setup and testing. 30-day first-month refund guarantee.
Free plan: $0/month (50 AI replies/month); Starter: $39/month or $32.50/month billed yearly (500 AI replies/month); Basic: $149/month or $125/month billed yearly (3,000 AI replies/month); Scale: $499/month or $417/month billed yearly (10,000 AI replies/month); Enterprise: custom pricing. Pay yearly
Key features
Completes approved support tasks like billing and plan changes
Verifies customer identity before accessing accounts
Shows exact change and cost before customer confirms
Confirms success through connected systems before reporting completion
Automatically detects and re-tests answers when documentation changes
Hands off uncertain cases to human support with context
Early-access fit review confirms sources and task connections before go-live
Website widget and API integration options
Daily morning note of handled requests and team review
AI agent answers customer questions trained on your content
Supports 40+ languages from the same content
AI-drafted ticket replies with human review workflow
Unified inbox across multiple channels
Zero per-seat cost for team members
Integrations with Zendesk, Freshdesk, HubSpot and more
Live chat handover to team members
Multi-channel deployment from single configuration
What makes it different
Requires source documentation and approved workflows before activation, never infers policies
Automatically monitors source changes and re-tests affected answers
Data never used to train models, with strict safeguards on material claims
Accepts up to five new teams per month with personalized review
No per-seat cost: unlimited team members at no extra charge
AI-native helpdesk with drafted replies reduces manual work
Proven 76% resolution rate in safety-critical domains
Deploy once across unlimited channels and integrations
No setup required: simple snippet, no developer needed
Sondel
Wonderchat