In-app feature requests and user feedback management for Apple platforms
Stage
MVP
Not given
Founded
Not given
2022
Based in
Not given
US
Pricing model
Contact for pricing
Not given
Pricing
USD 299 per month with 1,000 conversations included, then USD 0.30 for each additional conversation. No seat or API fees. Free preview for setup and testing. 30-day first-month refund guarantee.
Free: $0/mo (one project, first 5 feature requests visible). Premium: $15/mo billed monthly or $12.50/mo billed yearly (two projects, unlimited feature requests). Enterprise: $39/mo billed monthly or $32.50/mo billed yearly (unlimited projects, all features). Yearly billing gives two months free.
Key features
Completes approved support tasks like billing and plan changes
Verifies customer identity before accessing accounts
Shows exact change and cost before customer confirms
Confirms success through connected systems before reporting completion
Automatically detects and re-tests answers when documentation changes
Hands off uncertain cases to human support with context
Early-access fit review confirms sources and task connections before go-live
Website widget and API integration options
Daily morning note of handled requests and team review
Native feedback board for iOS, macOS, visionOS, watchOS and tvOS
User voting on feature requests
Web SDK for embedding feedback board on websites
Private in-app chat with users
App Store review inbox with reply capability
Dashboard for moderating and managing feedback
Revenue tracking per feature request
Open-source iOS SDK
ChatGPT and Claude integration via MCP
User segmentation and filtering
What makes it different
Requires source documentation and approved workflows before activation, never infers policies
Automatically monitors source changes and re-tests affected answers
Data never used to train models, with strict safeguards on material claims
Accepts up to five new teams per month with personalized review
Flat pricing with unlimited users on every plan, no per-seat fees
Direct support from the founder with personal email responses
See which features are requested by paying users to prioritize development
Integrated across all Apple platforms in one native experience
Sondel
WishKit