AI customer service agent for WhatsApp, web chat, Instagram and Messenger
Stage
MVP
Not given
Founded
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Based in
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Pricing model
Contact for pricing
Freemium
Pricing
USD 299 per month with 1,000 conversations included, then USD 0.30 for each additional conversation. No seat or API fees. Free preview for setup and testing. 30-day first-month refund guarantee.
Free plan with 30 message credits and 1 agent; Starter at $20/month with 1,000 message credits; Growth at $50/month with 2,500 message credits (most popular); Scale at $150/month with 5,000 message credits; Custom plans with 15,000+ message credits. All plans include a 30-day money-back guarantee.
Key features
Completes approved support tasks like billing and plan changes
Verifies customer identity before accessing accounts
Shows exact change and cost before customer confirms
Confirms success through connected systems before reporting completion
Automatically detects and re-tests answers when documentation changes
Hands off uncertain cases to human support with context
Early-access fit review confirms sources and task connections before go-live
Website widget and API integration options
Daily morning note of handled requests and team review
Train on your own content: websites, PDFs, documents and spreadsheets
Handoff to humans with full conversation context
Data privacy: conversations never used to train models
Integrations with Zendesk and custom APIs
Choice of frontier AI models from Anthropic, OpenAI and Google
Every answer is traceable to its source
Automatic retraining on a schedule
Lead scoring and qualification
What makes it different
Requires source documentation and approved workflows before activation, never infers policies
Automatically monitors source changes and re-tests affected answers
Data never used to train models, with strict safeguards on material claims
Accepts up to five new teams per month with personalized review
Answers from your own content and systems, not the open internet
Full conversation context passed to human agents on handoff
Live in minutes from your own material without writing a knowledge base from scratch
Can look up records and create actions in your own systems
Sondel
Ribbo AI