| What it does | AI support agent for B2B software companies
| AI customer service software that resolves repetitive support tickets autonomously and drafts replies for agents
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| Stage | MVP
| Established
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| Founded | Not given
| 2020
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| Based in | Not given
| US
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| Pricing model | Contact for pricing
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| Pricing | USD 299 per month with 1,000 conversations included, then USD 0.30 for each additional conversation. No seat or API fees. Free preview for setup and testing. 30-day first-month refund guarantee.
| CoSupport AI Agent: $0.50 per resolved ticket, first 1,000 AI responses free. CoSupport AI Assistant: $0.04 per AI response. Unresolved tickets cost nothing. No seats needed, no long-term contract.
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| Key features | - Completes approved support tasks like billing and plan changes
- Verifies customer identity before accessing accounts
- Shows exact change and cost before customer confirms
- Confirms success through connected systems before reporting completion
- Automatically detects and re-tests answers when documentation changes
- Hands off uncertain cases to human support with context
- Early-access fit review confirms sources and task connections before go-live
- Website widget and API integration options
- Daily morning note of handled requests and team review
| - Autonomous ticket resolution for repetitive L1 support requests
- AI-generated reply suggestions for human agents
- Support for 120+ languages with automatic language detection
- Integration with Zendesk, Freshdesk, Zoho Desk, Intercom, Salesforce, HubSpot, and Shopify
- Image, video, and document analysis in support tickets
- Omnichannel support across chat, email, voice, and social
- Business intelligence and resolution reporting
- Patented architecture resistant to hallucinations
- No-code setup and deployment
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| What makes it different | - Requires source documentation and approved workflows before activation, never infers policies
- Automatically monitors source changes and re-tests affected answers
- Data never used to train models, with strict safeguards on material claims
- Accepts up to five new teams per month with personalized review
| - Pay only for resolved tickets, not seats or monthly fees
- 99% response accuracy with patented architecture that prevents hallucinations
- Can implement in 10 minutes with no code required
- Dedicated server per client with enterprise-grade security
- First 1,000 AI responses free with no long-term contract
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | Not checked yet ● no change since last check | 64 ● no change since last check |
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| Trust Flow (Majestic) | 0 | 23 |
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| Citation Flow (Majestic) | 0 | 38 |
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| Referring domains (Majestic) | 0 | 688 |
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Sondel
CoSupport