Multi-agent orchestration platform for AI coding agents
AI agent platform to automate and monetize customer service
Stage
Not given
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Founded
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Based in
DE
LT
Pricing model
Free
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Pricing
Open-source MCP server is free. SideButton Portal offers a free trial with paid tiers for Business and Enterprise plans (pricing details to be announced).
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Key features
Model Context Protocol (MCP) Server with 40+ Tools
Native Claude Code Integration
Role-based agent assignment (PM, QA, SD, SE)
Playbooks for workflow orchestration
Real-time fleet monitoring and cost tracking
Jira and GitHub integration
Browser automation capabilities
Installable knowledge packs
Self-hosted deployment option
Multi-step case resolution including refunds, subscription changes, order disputes
Native integrations with helpdesk, CRM, order management, billing, and payment tools
Automated escalation to humans for unclear or sensitive cases
Revenue optimization through churn prevention and upselling
Context-aware natural conversation across channels
Support across full customer journey from pre-purchase to retention
Voice, chat, email, and social channels in 90+ languages
Complete decision transparency and traceability logging
Agent Graph visual system with real-time coordination
Forward-Deployed delivery with embedded engineers
What makes it different
Role-based agents that specialize by layer (QA, frontend, backend, senior review) rather than generalist agents
Runs on your own infrastructure with full integration into existing tools (Jira, GitHub, your cloud)
Open-source MCP server that can be self-hosted independently
Proven production results with 95% quality acceptance rate
Achieves 50 tickets shipped per day with just 5 agents running 24/7
Resolves up to 87% of support cases and cuts costs up to 60%
Live in weeks, not quarters with no engineering team required
Pre-trained agents arrive with industry knowledge
Full visibility with no black box decisions
Agents reason within guardrails instead of following rigid scripts
SideButton
Ace Waves