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Ribbo AI vs Cevanos

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Ribbo AI compared with Cevanos
DetailRibbo AI logo Ribbo AICevanos logo Cevanos
What it doesAI customer service agent for WhatsApp, web chat, Instagram and Messenger AI customer service agent that answers questions, takes actions and enforces policies
StageNot given Not given
FoundedNot given Not given
Based inNot given US
Pricing modelFreemium Freemium
PricingFree plan with 30 message credits and 1 agent; Starter at $20/month with 1,000 message credits; Growth at $50/month with 2,500 message credits (most popular); Scale at $150/month with 5,000 message credits; Custom plans with 15,000+ message credits. All plans include a 30-day money-back guarantee. Free plan: $0/month with 50 resolution credits. Hobby: $39/month (monthly) or $29/month billed yearly ($348/year) with 1,000 credits. Standard: $139/month (monthly) or $104/month billed yearly ($1,248/year) with 4,500 credits. Pro: $449/month (monthly) or $337/month billed yearly ($4,044/year) with
Key features
  • Train on your own content: websites, PDFs, documents and spreadsheets
  • Handoff to humans with full conversation context
  • Data privacy: conversations never used to train models
  • Integrations with Zendesk and custom APIs
  • Choice of frontier AI models from Anthropic, OpenAI and Google
  • Every answer is traceable to its source
  • Automatic retraining on a schedule
  • Lead scoring and qualification
  • Multi-channel support: chat, email, WhatsApp, and voice
  • Policy-based governance with deterministic rules
  • Integration with helpdesk, CRM, and business systems
  • AI Actions for external tools and capabilities
  • Release management with version history and rollback
  • Policy simulation and testing before deployment
  • Decision audit trails with policy records
  • Human approval queues and escalation
What makes it different
  • Answers from your own content and systems, not the open internet
  • Full conversation context passed to human agents on handoff
  • Live in minutes from your own material without writing a knowledge base from scratch
  • Can look up records and create actions in your own systems
  • Data never used to train any AI model
  • Governance and policy controls built into every paid plan, not just enterprise
  • Transparent decision-making with audit trails and policy versions
  • Start with answers only, add actions gradually
  • 90%+ customer query resolution rate in the chat without escalation
  • No AI in the policy decision loop; deterministic rules engine only
Community votes00
DR (Domain Rating by Ahrefs)26 no change since last check22 +1 (up) since last check
Trust Flow (Majestic)45
Citation Flow (Majestic)3319
Referring domains (Majestic)2292

5 details filled in for both companies.

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