Voice feedback collection and analysis for understanding why customers leave
AI customer service agent and helpdesk platform with unlimited team seats
Stage
Not given
Not given
Founded
Not given
2023
Based in
PL
SG
Pricing model
Freemium
Freemium
Pricing
Free: up to $5k MRR with Stripe or 25 responses total, no credit card required. Starter: $29/month ($23/month annual) for up to $10k MRR or 200 responses/month. Growth: $99/month ($79/month annual) for up to $50k MRR or 1,000 responses/month. Business: $299/month ($239/month annual) for up to $250k
Free plan: $0/month (50 AI replies/month); Starter: $39/month or $32.50/month billed yearly (500 AI replies/month); Basic: $149/month or $125/month billed yearly (3,000 AI replies/month); Scale: $499/month or $417/month billed yearly (10,000 AI replies/month); Enterprise: custom pricing. Pay yearly
Key features
Voice and text feedback collection in 120+ languages
Automatic transcription and translation of responses
Stripe integration for tracking cancellations and downgrades
AI analysis grouped by revenue impact
Email replies to customers
CSV and Excel export of responses
Multiple collectors with separate questions and branding
AI agent answers customer questions trained on your content
Supports 40+ languages from the same content
AI-drafted ticket replies with human review workflow
Unified inbox across multiple channels
Zero per-seat cost for team members
Integrations with Zendesk, Freshdesk, HubSpot and more
Live chat handover to team members
Multi-channel deployment from single configuration
What makes it different
Customers will speak in detail about their experience when they won't type
Works globally with automatic translation into 60+ languages
No app or account required for customers
Recordings processed and stored in Germany, never used for AI training
No per-seat cost: unlimited team members at no extra charge
AI-native helpdesk with drafted replies reduces manual work
Proven 76% resolution rate in safety-critical domains
Deploy once across unlimited channels and integrations
No setup required: simple snippet, no developer needed