Voice feedback collection and analysis for understanding why customers leave
AI replies and moderation for Facebook, Instagram and TikTok ad comments
Stage
Not given
Startup
Founded
Not given
2025
Based in
PL
IS
Pricing model
Freemium
Free trial
Pricing
Free: up to $5k MRR with Stripe or 25 responses total, no credit card required. Starter: $29/month ($23/month annual) for up to $10k MRR or 200 responses/month. Growth: $99/month ($79/month annual) for up to $50k MRR or 1,000 responses/month. Business: $299/month ($239/month annual) for up to $250k
Simple $19/month, Pro $49/month, Ultra $89/month. Yearly billing about 20% off: Simple $15/month ($182/year), Pro $39/month ($470/year), Ultra $71/month ($854/year). 7-day free trial on every plan.
Key features
Voice and text feedback collection in 120+ languages
Automatic transcription and translation of responses
Stripe integration for tracking cancellations and downgrades
AI analysis grouped by revenue impact
Email replies to customers
CSV and Excel export of responses
Multiple collectors with separate questions and branding
AI replies to comments and DMs on Facebook and Instagram
AI replies and moderation for TikTok ad comments
Knowledge base from website, files and Q&A on every plan
Spam, hate and banned-word filters on every plan
Intent detection on every comment
Moderation rules in plain words with Pro and Ultra
Replies in commenter's language
No limit on comments processed on any plan
Conversation memory on Ultra
Reads the post or ad before replying with Pro and Ultra
What makes it different
Customers will speak in detail about their experience when they won't type
Works globally with automatic translation into 60+ languages
No app or account required for customers
Recordings processed and stored in Germany, never used for AI training
38% of ad comments come from people about to buy
Replies on-brand within 60 seconds
Spam spotted in 1.7 seconds on average and hidden within seconds
No password required, uses official Meta and TikTok APIs