Voice feedback collection and analysis for understanding why customers leave
AI customer service agent for WhatsApp, web chat, Instagram and Messenger
Stage
Not given
Not given
Founded
Not given
Not given
Based in
PL
Not given
Pricing model
Freemium
Freemium
Pricing
Free: up to $5k MRR with Stripe or 25 responses total, no credit card required. Starter: $29/month ($23/month annual) for up to $10k MRR or 200 responses/month. Growth: $99/month ($79/month annual) for up to $50k MRR or 1,000 responses/month. Business: $299/month ($239/month annual) for up to $250k
Free plan with 30 message credits and 1 agent; Starter at $20/month with 1,000 message credits; Growth at $50/month with 2,500 message credits (most popular); Scale at $150/month with 5,000 message credits; Custom plans with 15,000+ message credits. All plans include a 30-day money-back guarantee.
Key features
Voice and text feedback collection in 120+ languages
Automatic transcription and translation of responses
Stripe integration for tracking cancellations and downgrades
AI analysis grouped by revenue impact
Email replies to customers
CSV and Excel export of responses
Multiple collectors with separate questions and branding
Train on your own content: websites, PDFs, documents and spreadsheets
Handoff to humans with full conversation context
Data privacy: conversations never used to train models
Integrations with Zendesk and custom APIs
Choice of frontier AI models from Anthropic, OpenAI and Google
Every answer is traceable to its source
Automatic retraining on a schedule
Lead scoring and qualification
What makes it different
Customers will speak in detail about their experience when they won't type
Works globally with automatic translation into 60+ languages
No app or account required for customers
Recordings processed and stored in Germany, never used for AI training
Answers from your own content and systems, not the open internet
Full conversation context passed to human agents on handoff
Live in minutes from your own material without writing a knowledge base from scratch
Can look up records and create actions in your own systems