Voice feedback collection and analysis for understanding why customers leave
AI chat moderation API for gaming communities
Stage
Not given
Not given
Founded
Not given
Not given
Based in
PL
AU
Pricing model
Freemium
Not given
Pricing
Free: up to $5k MRR with Stripe or 25 responses total, no credit card required. Starter: $29/month ($23/month annual) for up to $10k MRR or 200 responses/month. Growth: $99/month ($79/month annual) for up to $50k MRR or 1,000 responses/month. Business: $299/month ($239/month annual) for up to $250k
Free test key with 100 messages and no signup. 14-day free trial with 10,000 messages and all features. Indie $29/month with 50,000 message credits included, then $0.40 per 1,000 credits. Studio $149/month with 500,000 message credits included, then $0.25 per 1,000 credits. Enterprise from $1,500/mo
Key features
Voice and text feedback collection in 120+ languages
Automatic transcription and translation of responses
Stripe integration for tracking cancellations and downgrades
AI analysis grouped by revenue impact
Email replies to customers
CSV and Excel export of responses
Multiple collectors with separate questions and branding
Real-time chat moderation with sub-500ms response times
COPPA-oriented safety tools for younger players
Multi-language support with 120+ languages
Unity and Roblox SDK integration
Custom rules engine with plain English policies
Human review queue for edge cases
Analytics and reporting dashboard
Personally Identifiable Information (PII) detection
Grooming risk detection and escalation
What makes it different
Customers will speak in detail about their experience when they won't type
Works globally with automatic translation into 60+ languages
No app or account required for customers
Recordings processed and stored in Germany, never used for AI training
Understands gaming context and slang better than generic moderation tools
Fail-open design keeps chat running if API is unreachable
Layers on existing filters like Roblox TextFilter without replacement
Strong value-for-money alternative to established competitors
Achieves 87.1% toxicity reduction in gaming communities
Rezup
Paxmod