Voice feedback collection and analysis for understanding why customers leave
AI email operations for support and sales teams
Stage
Not given
Not given
Founded
Not given
Not given
Based in
PL
Not given
Pricing model
Freemium
Freemium
Pricing
Free: up to $5k MRR with Stripe or 25 responses total, no credit card required. Starter: $29/month ($23/month annual) for up to $10k MRR or 200 responses/month. Growth: $99/month ($79/month annual) for up to $50k MRR or 1,000 responses/month. Business: $299/month ($239/month annual) for up to $250k
Basic: 200 queries/month with public knowledge base only; Pro: Unlimited monthly usage, includes 1 hosted private knowledge base; Enterprise: Custom pricing with private or on-prem deployment available by project.
Key features
Voice and text feedback collection in 120+ languages
Automatic transcription and translation of responses
Stripe integration for tracking cancellations and downgrades
AI analysis grouped by revenue impact
Email replies to customers
CSV and Excel export of responses
Multiple collectors with separate questions and branding
Automatic email polling via IMAP/SMTP
AI draft generation with LLM
Private RAG knowledge retrieval
Support for PDF, Word, Excel, TXT, HTML documents
Multilingual language detection and reply
Review-first workflow with optional automation
Visual evidence citations for auditability
No-code setup in minutes
Consistent tone and professional drafts
Private or on-prem Enterprise deployment
What makes it different
Customers will speak in detail about their experience when they won't type
Works globally with automatic translation into 60+ languages
No app or account required for customers
Recordings processed and stored in Germany, never used for AI training
Review-first workflow reduces risk before sending
Reduces email response time from 3-5 minutes to 30 seconds per email
Knowledge-grounded replies ensure consistency across team
Immediate draft generation for nights and holidays
Rezup
MailsRAG