AI agent management platform for enterprise customer service
Publish documents for feedback, pull edits and comments back into your agent
Stage
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Founded
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Based in
DE
GB
Pricing model
Contact for pricing
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Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Free plan: $0, up to five active documents, documents up to 4 MB, 1 GB storage, last ten versions restorable, invite up to ten people per document. Pro plan: $10 USD per month (billed as $120 per year) or $12 USD per month (billed monthly), unlimited active documents, documents up to 16 MB, 50 GB st
Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Publish HTML or Markdown files with shareable links
Readers can leave comments and edit text with author permission
Pull edits and comments back as structured data
MCP server for agents without file or command access
Custom share links with passwords and expiry dates on Pro
Version history with restore capability
Publish entire folders as sites on Pro plan
Connect to external APIs and embed sites on Pro
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Documents stay active at stable links across multiple published versions
Works natively with AI coding agents without requiring manual context management
CLI does not require Node, Python or other runtime dependencies
Screenshots in comments are listed by ID and only fetched on request