AI agent management platform for enterprise customer service
AI-powered Brand Agents built for marketers and publishers to engage consumers with their knowledge, everywhere.
Stage
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Founded
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Based in
DE
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Pricing model
Contact for pricing
Contact for pricing
Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
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Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Shorten the path from interest to action
Know your customers through rich transcripts
AI-first data rights management with Lakebed™
Brand safety controls at every stage
Deep analysis of user actions performed on the website
Operates wherever your customers are
Real-time adaptive brand experiences
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Industry's first Brand Agent Platform for marketers and publishers
Full control over brand voice, knowledge, and data while using AI
Real-time consumer insights through Brand Agent interactions
Secure data collaboration with Lakebed data rights management
Parloa
Firsthand