One-time setup: €25k–35k for 3–5 connected systems (simpler stacks from €12k, complex multi-market operations €40k+). Monthly fee: €4.5k–6k capped (narrow scopes from €2.5k, large multi-market operations up to €10k). No per-ticket billing. Milestone-paid setup phase. Pricing tiers based on business
Basic: 200 queries/month with public knowledge base only; Pro: Unlimited monthly usage, includes 1 hosted private knowledge base; Enterprise: Custom pricing with private or on-prem deployment available by project.
Key features
Multi-language support in 6+ languages
Morning briefing reports with real data
Automatic anomaly detection and freezing of risky actions
Order status verification before answering
24/7 availability including nights and weekends
Escalation to human team with full context
Monthly value ledger in euros showing financial impact
Multi-channel support including email, chat, WhatsApp, Messenger, Facebook
Tested on real customer questions before going live
Automatic email polling via IMAP/SMTP
AI draft generation with LLM
Private RAG knowledge retrieval
Support for PDF, Word, Excel, TXT, HTML documents
Multilingual language detection and reply
Review-first workflow with optional automation
Visual evidence citations for auditability
No-code setup in minutes
Consistent tone and professional drafts
Private or on-prem Enterprise deployment
What makes it different
Digital twin of entire operation instead of simple chatbot copying one agent
Capped monthly pricing never tied to ticket volume growth
Team runs the twin with you in your timezone with native language expertise
Built-in quality control with supervisor verification on every answer
Proven framework with PhD-led AI agents in production since 2023
Review-first workflow reduces risk before sending
Reduces email response time from 3-5 minutes to 30 seconds per email
Knowledge-grounded replies ensure consistency across team
Immediate draft generation for nights and holidays
PandaChat
MailsRAG